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Big Country Hotel & Suites SureStay Collection by BW

eef - (888) 406-7656
Big Country Hotel & Suites SureStay Collection by BW, 3010 Catclaw Drive, Abilene, TX -(888) 406-7656
Area: South Abilene - Mall Area
(Map)
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (747 Ratings)
5.8 miles Abilene Convention Center
v13 mins driving
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Hotel Description
Located in Abilene, Texas, this hotel is 7 miles from Hardin-Simmons University and features an outdoor pool and free Wi-Fi access. Frontier Texas is 15 minutes' drive away. Each guest room at the Big Country Hotel and Suites Abilene features a flat-screen cable TV. They are decorated with dark wood furnishings and rich colors and have a microwave and a refrigerator. Guests at the Abilene Big Country Hotel and Suites can enjoy a work out at the on-site fitness center. A snack shop and 24-hour front desk are also available. A daily hot continental breakfast is served in the lobby. The Abilene Zoo and the Taylor County Expo Center are both 8 miles from the hotel. Abilene Christian University is 10 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Refrigerator
` mini bar
` vending machine
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Access to health care professionals
` Accessible rooms through interior corridor available
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` TV & Movies/Shows
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Xerox/fax in business center

Big Country Hotel & Suites SureStay Collection by BW Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Jordan Fri, 27 June 2025

Pleasant

5

Exceptional - 5.0 out of 5

Katherine Wed, 25 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Patricia Tue, 24 June 2025

I will stay again.

Liked: The room was nice and the bed was comfortable. I wish there was a coffee pot though.
Disliked: The only negative was the breakfast. The food was fine, what i got to eat of it. There was very little food and I was there to eat right around 7:00. There was about a half scoop of eggs, 1 piece of sausage and if you wanted oatmeal you had to scrape it out as it was almost empty.

4

Very Good - 4.0 out of 5

Elrod Mon, 23 June 2025

Very good

3.5

Good - 3.5 out of 5

Rikkie Sun, 22 June 2025

Good

Liked: It's all great
Disliked: With all the remodeling I think they should of gotten new beds the one I the room I was in was old and bad

4.5

Wonderful - 4.5 out of 5

Dennis Sat, 21 June 2025

It was a nice hotel...

Liked: The colors were great and looks like it’s going through a remodel. Breakfast was good. Staff was nice and helpful
Disliked: Exercise room was closed and was disappointed that the pool had been filled with concrete. No ice machine on 2 nd floor.

0.5

Poor - 0.5 out of 5

Breia Fri, 13 June 2025

Hotel staff have horrible customer...

Liked: The room itself was clean.
Disliked: It advertised a pool, and although they have since taken that advertising off, there still is one place that advertises a pool. The pool is full of cement. The up button doesn’t work on the elevator so you can’t go up on the first floor. That seems like an easy fix to me. The door in our bathroom was warped and did not shut. On the first floor next to the stairs was mouse poop. We can’t speak on the breakfast because we choose not to eat because it’s right across from the front desk and that’s where we had the biggest of our problems. Let me start with saying that when I use booking.com I always choose the pay at the property feature. If a hotel doesn’t have that feature I won’t stay at it, it’s as simple as that for me. I have never had a problem with paying at the property. On the day of check in we left rather early and I started out the first leg of our trip. I just recently started driving outside of my small town, because of some anxiety I have had for a really long time, so I never look at my phone while driving. It’s on silent and usually in my pocket. And if I’m not driving then I’m navigating for my husband and trying not to look at a screen because if I’m not driving then I get car sick very easily. I feel the need to explain that and be on the defensive because of how the staff treated me. They called me at 8:40 in the morning because they tried to run my husband’s card and it declined (we had the money for the room but my husband had it put in savings so that we knew for sure it would all be there when we got to the hotel) and in the voicemail they left they said that I had until 11 am to call them back. I didn’t see that I had a missed call until 12:30pm, and as soon as I could went back to my car to call them. I called at 12:40pm, tried to explain that I was driving when they called previously and when I say that immediately I was faced with some serious attitude, it blew my mind that someone who didn’t know me would speak to me like this.

5

Exceptional - 5.0 out of 5

Penny Tue, 13 May 2025

Exceptional

3

Pleasant - 3.0 out of 5

Will Tue, 6 May 2025

Pleasant

4

Very Good - 4.0 out of 5

Paul Mon, 21 April 2025

Nice and a good value

Liked: Breakfast was good.
Disliked: There was nothing bad during my time there.

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Big Country Hotel & Suites SureStay Collection by BW 3010 Catclaw Drive, Abilene, TX