Exceptional

Dog friendly!

Liked: Our room was perfect for us, closest to the "lake" with a sliding door to a private balcony.
Disliked: I wish we were told there wasn't access to the lake for the dogs from the hotel.

Nice grounds, but not worth...

Liked: The location and the actual grounds were very nice. However be advised that currently the lake is at a 10 year low so there really aren?t lake views and you have to go through the marina to get near the water. The staff is nice but really offered nothing for the issues I presented.
Disliked: For what you pay you should have nicer things in the room. The beds were beyond uncomfortable, the old vcr didn?t work, bring your own soap and stuff (their?s is awful), the tissue is like sandpaper. I had to plunge the toilet twice because it barely flushed. My friends paid $80 down the street at the Snow Lodge for a one bedroom suite with full kitchen. I felt like I way overpaid for what you get. The staff offered no discount for being dissatisfied with the room quality.

Very good

Perfect location & pricing

Liked: Very friendly & helpful staff, office provides free coffee & tea @ all times, movies to borrow, ice machine are a few of their complementary offerings. Room has all amenities e.g. fridge, microwave, iron & board, etc. Very comfortable & clean. Facility has a swimming pool & hot tub, bar-b-q & picnic tables, nice view of lake, good location/easy to find, close to everything but not in the middle of all the big traffic, tourist area, etc. but close enough to be there in a few minutes.
Disliked: We stayed in a room at the lodge & were basically satisfied especially with the price. We did hear our neighbors muffled talking & when they showered. It was outdated and could use some TLC as well.

Exceptional

Liked: Location
Disliked: Nothing

Superb

Very good

Exceptional

Liked: Close to the village and a nice walk to Big Bear Lake.
Disliked: Toilet in cabin was too close to wall, minimal outlets, and the stove didn?t work in the kitchen.