Bicester Hotel Golf & Spa

Comfortable, perfect for wedding guests

Liked: The staff were welcoming and kind. Breakfast was fab. Rooms were comfortable and well air conditioned

Below average as not worth...

Liked: Dirty and not clean, spiders dead ones was in the food (sugar pot) stuff was not helping when asking for a spa treatment and on front desk was rude.
Disliked: Most of it

Very good

Superb

Nice stop over

Liked: Friendly welcome, room was clean. Spa facilities were good. Enjoyed the golf course. The lady on the bar later in the evening was very friendly and welcoming. Walking into the bedroom and the air-conditioning being on was lovely. Thank you.
Disliked: One member of bar staff was a little unhelpful. Possibly new, as couldn't poor draft. Offered ice in a drink but then refused as she couldn't fit the ice in the glass, had to suggest she uses a larger glass. There was a wasp issue, stopping you from sitting outside. I could not see any wasp catchers or measures to reduce the annoyance. No conditioner for hair in room. Beds were very firm.

Poor

Superb

Poor customer care

Liked: Didn’t see much of itBedroom was niceBed was comfortable
Disliked: E-concierge didn’t workThey didn’t reply to messages in the booking.com portal or sent via WhatsApp We requested an early check-in and would have paid for it as we had a wedding Instead we had to get changed in the Spa change room, floor was wet Check-in at 12.30am + Check-out at 9.45 am And paid over £250 for the non privilege!

Superb