Good

Exceptional

Fab location, very clean, decent...

Liked: It was a good location for wandering around Beverly Hills, we could walk to a number of restaurants and bars but also easily get taxis which was great. It was good to have onsite parking (even at $45 per day) as we had heard this can be very expensive and hard to find in LA. The room was very clean, the free coffee on offer was tasty, and the shower was great too. The breakfast in the restaurant was also really good and all staff were friendly. Outside our room was a lovely water feature with colourful fish, which was very pretty. It was a nice chilled, calm place to stay after a busy day of sightseeing.

Pleasant

Liked: The staff were very helpful
Disliked: The room was much small and the bathroom clogged several times. Not acceptable. The lobby area was good but not the room. Not worth the price.

Pleasant

Liked: Staff were helpful. Close to transport.
Disliked: Our room was around the back. No view . This was the main issue. The rooms around the pool would be much better. No restaurants nearby.

First and last

Liked: Location only.
Disliked: I had two big bags, and they gave me a room that I need to take 7 different stairs to get to it, and no one helped.

Poor

Disliked: Old, using stairs only and limited room service

Good

Liked: Very unique hotel. Beautiful grounds with open atrium and coy pond. We were very happy.