Very poor

Liked: On entering the building it seemed ok, check-in was fine. After being told were out room was it was downhill from there.
Disliked: The stairs to the room were shockingly dirtyThe room smelt like an ashtrayThe fixtures and fittings were poor

Bad

Exceptional

Very good

Good

Passable

Very good

Liked: Recently re-decorated room. Excellent size for a family of 4. Restaurant lovely, good quality freshly cooked items.
Disliked: Would have liked a couple of chairs in the room and there was no wardrobe or drawers to put clothes in if you are there for more than a couple of nights.

Very good

Liked: The Hotel is clean & fresh, great refurb since I was last there, lots of parking The rooms were nice, staff were spot on and the Bar was reasonably priced too.
Disliked: The Disability rooms were spoiled by the fact that the doors leading to the bathroom only opened about half way, they jammed up against the bed. If you needed to get out of the bed on the side near the door you could not as the door blocks you, There is no way a wheelchair could access the Wet room/Bathroom. Other than a stain on the ceiling which should have been painted. The room was nice and a lovely firm bed it was quiet and I had a good nights sleep. What I will say is the wireless is Very very poor which is a pain as there is NO phone signal so you are a little cut off, it cant be that hard to have an adequate wireless system, the staff on the reception were well aware of how bad the signal is. I would go again though, PLEASE sort the wifi and silly door in the disabled room (20)

Very good