Bethesda Marriott

Very good

Pleasant

The worst experience at a...

Liked: I have never left a bad review on anything before, but this hotel pushed me to my absolute limit.I booked a suite for 3 nights. I arrived and checked in (paid at the property) and went to my room. I could immediately tell that this was not the suite that you would expect from the pictures, but I honestly didn't care. The room was old, big deal. I didn't expect the Ritz. Then I noticed the bed. There was a LARGE dirt stain right in the middle of the duvet cover. I went down to the front desk and showed them the picture of the stain. They said they could send someone to change the sheets but I said I didn't really trust that the rest of the room was cleaned properly so would just like a different room. They were out of suites, which I honestly couldn't care less about, so I took a King. I asked if I could be credited the rate difference between the two since I had already paid for the suite and I was told to reach out to the GM the following morning for assistance. All good. Again, I never asked for anything to be comp'd, just simply the correction in rate so I was only paying for the room type that I was staying in.The next morning I ordered room service, which took 1.5hrs and came in togo containers (which was surprising for a 4star hotel), but again whatever, I didn't care. However, when I opened the lid to my espresso there was what I will call a "body" hair. I send that image to the same number they asked me to send the image of the dirty bed to.I call downstairs to speak to the GM, ask instructed, and am sent to voicemail so I leave a message with my cell and explain why I was calling. I was very nice and said that I was fine with the king room and the bed was comfortable. All I was asking for was the rate correction (since I paid for the Suite), and to not be charged for my room service since I obviously wasn't going to drink that.
Disliked: The dirt on the bed at check in, the body hair in the coffee, the hair in the shower, the mildew smell, the management team (if you can even call them that), the fraudulent refusal to correct the rate so you are only paying for the room type that you stay in.

Amazing place

Liked: Was really clean , beautiful and confort
Disliked: The parking

Superb

Close to many restaurants and...

Liked: Location
Disliked: Cleanliness

Exceptional

Very good

Liked: All the amenities were top-notch the room was very comfortable. The bed was comfortable and it had everything that we needed.
Disliked: The only thing I didn’t like is that when I checked in, they made it sound like we got breakfast included, but that was not the case we ended up paying $50 for a buffet

The beds & pillows were...

Liked: Bed was very comfortable. The room & bathroom were clean. The breakfast was not that great. My daughter’s pancakes were raw in the middle. Coffee was weak.
Disliked: The breakfast/restaurant. Food was meh