not bad

Liked: no complaints from staff which is pleasing, great location for working in the area.

Very disappointed

Liked: having used this hotel before, its a great location, and general service is reasonable after emailing the hotel, they were quick to offer a resolution
Disliked: one of employees stayed, advised bathroom had signs of grout coming away and wasnt clean, pillow were thread bare

Good hotel in garden setting.

Liked: Everything was great- breakfast, parking, wifi, beds, pillows, staff apart from one thing.
Disliked: Our room was very hot when we arrived and their was no aircon controller to adjust it to our comfort levels in the room, nor a fan to circulate the air. We opened the windows, but they had a restrictor on them so they could only be opened a small amount, not enough to cool the room sufficiently. The hallway outside was even hotter.In the morning we had no hot water. We notified the hotel, and they checked it out- a problem with the boiler, reset it, but as we were short on time, only had a warmish shower as we didn't have time to wait for it to heat up.

pleasant

Liked: nice pool and gym
Disliked: could hear people next door into the night

Superb

Loved the food

Liked: We had an evening meal on our arrival evening, we couldn't fault it. It was delicious. As was breakfast in the morning. Plenty of choice for everyone and the dining room is lovely.
Disliked: When my husband had a shave the sink wouldn't drain. We went for our dinner and reported it. It was still blocked when we went to bed. We reported it again in morning. When we left a few hours later it was still blocked. It made it very difficult to use sink.

excellent value for money

Liked: our room was comfortable and clean. excellent value too.
Disliked: they could have tried harder to make the dining room a more pleasant experience.

Not worth the money I...

Liked: Breakfast was a bog standard buffet. Hot buffet was luke warm at best. Had to wait 15 minutes this morning to be seated as no staff around.Room needs a lick of paint and bed was very soft.Receptionist at checkout was not very attentive.Tried to book a massage, left three voicmail messages but got no reply.Food was basic and very overpriced for what they offered. Overcooked and over seasoned. 1st night I was ther had the beef featherblade. There was more pepper in the mash potato than in the pepper sauceUnless you are in a tour group it is pointless using this hotel
Disliked: More attention to detail from chefs over seasoning things to the staff at breakfast more interested in the French group that was in, to the receptionist being a little bit more attentive.

Exceptional

Liked: As the hotel was extremely busy we uaed room service for our dinner. This was great as we werevery tired after a long day of driving. Food was very good, delivered promptly