Location

Liked: Conveniently located to area restaurants and Malibu Beach. Quick drive to Melrose Place and Rodeo Drive. Nice pool and hot tub.
Disliked: No issues!

Chain hotel with family charm

Liked: Every staff member was super nice. The breakfast team was excellent. Everyone followed all COVID precautions. The pool was comfortable and surrounded by trees and one could not tell you were on a busy street when sitting by the poolIt was so nice to be 30 minutes from the madness of downtown LA. We extended our stay here and glad we did. Also many restaurants and markets nearby.
Disliked: Make sure you request daily room cleaning at check in it is not done automatically.

Liked: The hotel itself was very beautiful bit the staff was not very polite. I struggled to remain polite with the staff due to their horrible attitudes and professionalism. They made smart remarks when a question was asked which is just horrible customer ser.
Disliked: Staff was uptight and unprofessional.

The place was nice

Liked: Clean bedroom
Disliked: Nothing

Exceptional

Exceptional

Liked: Pleasantly surprised! Clean, lovely pool, excellent breakfast, and really friendly staff!

Bad

Passable

Excellent Hotel

Liked: Had a wonderful stay!! The staff was very helpful and friendly. When we come back to visit we will stay here again for sure!! We would recommend this hotel to anyone!!
Disliked: Wasn't a thing we didn't like!!