Exceptional

Liked: It was what we expected. We've stayed there before
Disliked: Nothing

Ok stay my family got...

Liked: Nice clean
Disliked: Outside pool

My stay was relaxing and...

Liked: The staff’s communication and over-the-top hospitality service. My husband and I was communicating we've been coming to Hot Springs as tourists for 20 years and this is our first staying at your Best Western location, In short I'm exceedingly impressed. The outdoor pool was exceptionally clean and aqua blue. I'm bringing my family group next year and we're staying at your location. I'm the matriarch and thus have decided.
Disliked: I did not find anything I did not like about the property.

Good

Liked: Breakfast was good. Staff good.
Disliked: You booked us in a smoking room. I didn’t even know there were still smoking rooms. Not cool. We don’t smoke and while the staff did their best to clear the air it irritated both of our throats. Best Western is good. Bookings. Com not so much.

Exceptional

Exceptional

Liked: Great pillows and bed. Nice workout room.

Very good

Enjoyable, comfortable and reasonably priced...

Liked: Easy check-in due to friendly, courteous deskclerkLocation to various attractionsTasty and variety breakfast
Disliked: Room was a little crowded due to a very large King bed

Loved my room

Liked: The front desk employee was super friendly, polite, helpful. I hated to leave.
Disliked: Your room rate for another night doubled in price.