Passable

Liked: The breakfast was good. Check in was simple, and the staff was friendly. The beds are a bit small. Parking along with driving in and out was tricky.
Disliked: We did not have enough towels (room was for 4, we only had 3.) We will not stay at this location despite the nice breakfast and cleanliness. The door opening out close to a major road was just not safe ebough for our little ones.

If room not stinky would...

Liked: Staff was super nice. Breakfast was awesome and friendly staff there as well.
Disliked: Our room smelled like 20 years of smoking! Non smoking room with an ashtray on the table? Older hotel and very clean but guessing with race track across the street gamblers have been smoking in our room since 1970. Stunk!

A disappointment.

Liked: The breakfast was very good and staff were very welcoming.
Disliked: Cleanliness. And managements response to complaints. No corrective action.

Enjoyable

Liked: Very nice and clean

Good

Liked: Good pool, quality/priceThanks lady (unfortunately we don?t know her name) who managed breakfast in the hotel, she was pleasant and helpful!
Disliked: Housekeeping forgot to give us new shampoo, conditioner and coffee cups. We find new cups on reception thoughLocation. You couldn?t reach Hot Springs National Park without taxi or car from the hotel. There are no places to walk around. However hotel area is good, so it?s not a minus but just thoughts and information

It?s very quite and the...

Liked: The bed was very comfortable, felt like I slept on a cloud...
Disliked: The bitter orange juice and apple juice.

We enjoyed our stay!

Liked: We had a wonderful breakfast/The only thing better was the wonderful staff that prepared the food and helped us get our orders/ Thanks!!! Best Western

Exceptional

Liked: Clean, minute away from casino, very friendly staff. Bed was awesome!!!
Disliked: Patio door wouldn?t open with room key.

Exceptional