Best Western West Valley Inn Guest Reviews
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|9.5 miles from Salt Lake City centre|
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Jodi Wed, 13 September 2023
May wish to find other...
Liked: Location was good. Price seemed good. Front desk guy was very nice.Breakfast was OK.
Disliked: Elevator was broken.Ice machine was broke.Jacuzzi tub was broke.Hair dryer was broke.Coffee maker broke.Appeared clean, but found hair in tub, in jacuzzi tub and bathroom floor.
Jaden Thu, 31 August 2023
The ability if some of...
Liked: The employees Jenzah & George were so helpful!
Disliked: The elevator was broken, the pool was closed, there was a dirty sock in our room, the fridge didn’t work and the ice machine didn’t work.
Anonymous Mon, 28 August 2023
Coates Sat, 26 August 2023
Disliked: $100.00 deposit!
Arlene Mon, 14 August 2023
We had a nice stay...
Liked: The staff at this location is always very pleasant to work with and happily help answer questions. The breakfast has very good options available and they maintain a very clean dining area. This was my second stay at this location and I am considering a 3rd stay soon.
Disliked: I was disappointed that the elevator didn't work for the entire time I was there. I have mobility/bad knee issues and I wasn't able to have a ground floor unit so I was compelled to climb stair every day at least 2 or 3 times a day while there. Thankfully, I was on the second floor. Also, the pool area was closed the day after we arrived and was never opened up again. My grandson was looking forward to swimming.
Verónica Sun, 13 August 2023
Isaac Sun, 13 August 2023
Not worth it
Disliked: The elevator didn’t work. The carpet in our room looked like someone was stabbed, the mattress is a saggy mess, and the bathroom wasn’t cleaned well.
Amelia Sun, 13 August 2023
Liked: I enjoyed how clean the lobby was. The bedrooms were clean and sheets had no black streaks. Beds were comfortable and place was quiet. Definitely will be staying there again. Breakfast was good as well.
Martha Wed, 9 August 2023
Given the nonfunctioning elevator and...
Liked: Good food, clean facilities. The evening clerk at the check desk was very nice and helpful.
Disliked: The elevator was out and our room was on the 3rd floor. I am somewhat handicapped. Fortunately, my son was traveling with me and he was able to carry our luggage up the stairs, and the woman from the front desk helped us, too (wonderful help!).I drive an electric car and chose this hotel because it advertised that it had an electric car charger. I called the hotel directly to check on that, and though no one knew anything about the charger, they said they did have one. When we got there, the equipment was nonfunctional. We could not use it, so, along with the broken elevator, it was a rather bad experience. However, as I stated above, the woman at the front desk was apologetic and very helpful. Those technical issues, unpleasant though they are, were not her fault, but rather those of the management.
Smalling Tue, 8 August 2023