Best Western West Valley Inn Guest Reviews
Write a review
9.5 miles from Salt Lake City centre |
Write a review
Michael Mon, 29 April 2024
Poor
Liked: Location.
Disliked: No lift. Hot water poor. Breakfast poor.
Tomblin-craig Mon, 29 April 2024
Good
Michelle Mon, 29 April 2024
Very good
Liked: I liked the location, it was secluded from the traffic and felt more like a private reserved location yet close to everything. The cleaning staff were amazing and very respectful.The facility was superclean and organized. I like the fact that the pool and spa were close on the first floor.
Disliked: The staff had lack of training when it came to 3rd party pay in advance booking and was trying to double charge for my stay even when i showed my confirmation of payment and payment deducted from my account. They were hesitating on giving me the room until i finally got upset asking to talk to the manager who was not in and had to call. I was finally checked in.
Mason Sun, 28 April 2024
Zions N park
Liked: Upgrades in the last year
Disliked: Local businesses flagged my credit card.
Mandy Fri, 26 April 2024
Great location for a show...
Liked: The staff was super friendly and accommodating. I originally had a booking at a different hotel and that hotel couldn't find my booking, so I had to find somewhere at the last minute, and these guys were great. I needed 3 rooms and an early check-in. They quickly got rooms cleaned up for us and were super nice. The rooms were fine, beds comfy enough. Mine had a jetted tub in it, although awkwardly squeezed in. I didn't use it. We were there for a show playing at the Maverick Center, which we were able to walk to. It was just what we needed. They also had a hot breakfast buffet.
Disliked: It seems an older building that has been kept up decently. There is a bit of an older building smell to it, but not too bad.
Jackie Wed, 24 April 2024
Very good
Verified Hotel Guest Thu, 4 April 2024
Liked: Staff was wonderful, great attitudes and personalities I only left partially negative ratings cuz elevator was broken
Disliked: Elevator was broken down, I was on the 3rd floor and I don't like stairs Other than that it was excellent
Naenae0721 Thu, 4 April 2024
Poor
Liked: It's a nice hotel
Disliked: The staff kinda sucks and I'm still waiting for my deposit to credit back after 2 weeks
Verified Hotel Guest Sat, 30 March 2024
Liked: Breakfast was good Bed comfortable
Disliked: Hours for pool Hot tub dry
Kimberli Thu, 28 March 2024
I probably would have given...
Liked: The staff was probably some of the nicest staff I've ever dealt with.
Disliked: I had little sugar ants all over my room from the minute I got there and I kind of just let it happen and not worry about it because there wasn't a lot they were in the bathroom. As my weekend stay went on more and more of them came and they were on dressers and everything.