Best Western Ville-Marie Hotel & Suites Guest Reviews
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Louise, Ottawa
I just want to say thank you to the friendly staff . Location was fantastic. The room was huge and very clean. But for us it was all about the staff, from the valet, to the front desk staff in the morning, afternoon and night, to the waiters in the bar area; even the cleaning staff. Wow, thanks everyone. Cheers.
Liked: Very clean and friendly.
Disliked: Only one PC available - other was broken.
Brianna Tue, 24 June 2025
Exceptional
Vicky Mon, 23 June 2025
Very good
Jean-philippe Sun, 22 June 2025
Very good
Jean-philippe Sun, 22 June 2025
Very good
Dave Fri, 20 June 2025
An excellent place to have...
Liked: The staff was very helpful. We spoke no French, but the staff treated us kindly. The location very near the base of Mount Royal Park was excellent. The Park was a big reason why I came to Montreal.
Kimberly Thu, 19 June 2025
The hotel was good, the...
Liked: I loved that it was right in the center of the city. Restaurants were close by. There is a coffee shop and Indian restaurant attached to the hotel. I ate at both and the food was incredible; especially at the Indian restaurant!! My room was way bigger than I expected. The valet was nice and super accommodating.
Disliked: Complimentary breakfast was not offered. I honestly didn't like the fact that I couldn't access my car whenever I wanted bc the valet took the car across the street to a garage.
Brenda Sun, 15 June 2025
Good
Liked: Great location and good value.
Disliked: Rooms are not overly sound proof. I had very noisy neighbours. Noise complaints did not seem to help. I likely won’t stay here again.
David Sun, 15 June 2025
Good
Liked: Ease of access
Disliked: Na
Anonymous Fri, 13 June 2025
Wonderful stuff the velvet person...
Liked: Location and stuff
Disliked: Not enough towels and soap
Wilson Mon, 9 June 2025
Good location for exploring Montreal...
Liked: Comfy beds and shower power. Good room space.staff attentive and helpful.
Disliked: Wanted to borrow some plates and knife to eat fruits but not available to borrow unless in the restaurant. Seems different management.