Best Western Ville-Marie Hotel & Suites Guest Reviews
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Louise, Ottawa
I just want to say thank you to the friendly staff . Location was fantastic. The room was huge and very clean. But for us it was all about the staff, from the valet, to the front desk staff in the morning, afternoon and night, to the waiters in the bar area; even the cleaning staff. Wow, thanks everyone. Cheers.
Liked: Very clean and friendly.
Disliked: Only one PC available - other was broken.
Anonymous Thu, 3 July 2025
Good
Dawit Thu, 3 July 2025
Passable
Liked: It's located.Nice area
Disliked: I don't know for what reason they charge me sixth dollar
Vishwananda Wed, 2 July 2025
I booked with lunch inclusive.when...
Liked: Nothing
Disliked: Noisy
Arsenii Tue, 1 July 2025
Superb
Disliked: Couldn’t turn off the AC
Brianna Tue, 24 June 2025
Exceptional
Vicky Mon, 23 June 2025
Very good
Jean-philippe Sun, 22 June 2025
Very good
Jean-philippe Sun, 22 June 2025
Very good
Dave Fri, 20 June 2025
An excellent place to have...
Liked: The staff was very helpful. We spoke no French, but the staff treated us kindly. The location very near the base of Mount Royal Park was excellent. The Park was a big reason why I came to Montreal.
Kimberly Thu, 19 June 2025
The hotel was good, the...
Liked: I loved that it was right in the center of the city. Restaurants were close by. There is a coffee shop and Indian restaurant attached to the hotel. I ate at both and the food was incredible; especially at the Indian restaurant!! My room was way bigger than I expected. The valet was nice and super accommodating.
Disliked: Complimentary breakfast was not offered. I honestly didn't like the fact that I couldn't access my car whenever I wanted bc the valet took the car across the street to a garage.