Best Western Valley Hotel Guest Reviews
Write a review
Write a review
Roger Tue, 23 April 2024
With only a couple of...
Liked: Lovely location. Great grounds. Good restaurant. Adequate room size. All areas including bedroom very clean.
Disliked: Bedroom a bit tired. Pillows too low and inadequate. Bathroom needs upgrade.
Mark Tue, 23 April 2024
Hotel was nice, room was...
Liked: Location
Disliked: Plumbing and toilet flush were ridiculously loud for adjacent rooms and mattresses were uncomfortable, too thin not enough support or padding
Clare Tue, 23 April 2024
Great value, great food, super...
Liked: The food in the evening was excellent and the wait staff were very friendly and helpful.
Disliked: My room was a little dusty (upholstery & edges)
Colin Mon, 22 April 2024
Superb
Liked: Nice and clean as what you would expect
Disliked: Nowt
Rosemarie Sun, 21 April 2024
Exceptional
Liked: The location was beautiful, the staff were lovely and the food in the restaurant was amazing.
Disliked: Nothing...
David Sun, 21 April 2024
Very good
Ken Sat, 20 April 2024
Friendly staff, perfect base
Liked: Friendly, helpful staff. Great breakfasts and evening meals
Helen Tue, 16 April 2024
really enjoyed our stay ,...
Liked: good buffet breakfast but cooked part was not kept hot enough
Disliked: pretty room with dual aspect but the creaking floorboards from above kept us awake
Alison Sun, 14 April 2024
Superb
Nigel Sun, 14 April 2024
Pleasant and restful if a...
Liked: The Hotel has a nice location with ample parking. Staff were consistently polite, friendly and helpful. Breakfasts were good and choice plentiful. The suit was large and the bed comfortable.
Disliked: The bedroom decor was a little tired - especially the curtains which used inadequate rails, sagged and had torn linings. The bathroom radiator did not work for two days so we had to get clean towels each day as the previous allocation remained wet. The bathroom was also chilly to use. The radiator in the bedroom did not supply heat and the backup electric heater struggled to warm the room. An additional small portable heater was provided but again struggled. Luckily the weather improved after the second day and this was less of an issue. Dinner at the hotel was adequate but we were expecting rather more from the reviews. Surprised that cocktails were not an option at the bar.