Best Western University Inn

Very good

Good value for money

Liked: Good value for money
Disliked: The room is a bit old. No one help set the sofa bed and i need to do it by myself. Not much choice for breakfast

Clean and comfortable.

Liked: The rooms were clean and the beds were comfortable. It was near an excellent bagel shop. The staff were great.
Disliked: It was a bit dated but everything was fine.

Overall. Very comfortable stay ☺️👍🏻

Liked: Breakfast was really good. Super clean. Staff were very nice
Disliked: A/c would shut off at times and room would get warm until it kicked back on. Better to have an energy saving mode

Exceptional

Liked: The staff was awesome
Disliked: The key card didn't work well.

Very good

Liked: Facilities, friendly staff
Disliked: My room wasn't very clean, a lot of noise from the laundry near my room, very expensive price on weekends

Everything in this hotel smelt...

Liked: It is convenient and has plenty of parking in contrast to most of the hotels in Ithaca.
Disliked: The hotel smelt moldy. The bathtub looked dirty. The water pressure was low because the faucet was leaking to the tub. The towels looked dirty. I booked two queen beds. One bed was covered with nice thick comforter while the other was only covered with a thin sheet. The food was ok. Only the scramble eggs and bacon were hot and freshly made. The bacon was so thin--paper thin or less. I stayed in this hotel in January this year. What a big difference in 5 months! Thank god we only stayed one night. I will not come back next time.

Pleasant

Friendly staff but neighbour guests...

Liked: There was a supermarket near this location which opened late (until around 8pm). Although I did not have a chance to use it, the swimming pool seems to be well-maintained. A bit understaffed (every time I needed to visit the reception there was a line) but people are super friendly.
Disliked: It is a single-storey building with a long hallway, which means there's a lot of foot traffic, which can be pretty bothersome. Especially children seem to be let loose to run around the hallway in the middle of the night. I don't know why, but this place seems to get a lot of families during the weekend, which made Friday night to Saturday morning the worst stay.