My boyfriend and I stayed at this hotel two days ago for a concert and we were thoroughly impressed. The hotel was easy to find, clean, comfortable and the room had a refrigerator and microwave! Aggie Theatre. Price was great and we would definitely stay at this hotel again. Would definitely recommend this hotel. :)

Liked: Everything else!
Disliked: Room temperature harder to regulate than most hotels. Alarm clock broken.

Good

Liked: Nice clean rooms.
Disliked: Noise levels from street traffic and rooms above us.

Exceptional

Rude Staff

Liked: The location is perfect for downtown Fort Collins, this is probably why they think they can get away with the awful service.
Disliked: The staff was extremely rude. We called the night before about a late check out and we got a tentative "maybe??" We asked if it was a yes or a no and they said to call back at 7am. We did not wake up by 7am to verify as we were there on a mini get away and planned on sleeping in. By 10:50am a housekeeper had already knocked on our door three different times to ask if we were still there and each time reminding us that check out was at 11am. Absolutely unacceptable! We have stayed at countless hotels and no one has ever been as rude as this Best Western. We left our room by 11:01am having to physically move the house keeping cart from in front of our door. I was livid.

Disappointing

Very good

Liked: Very convenient to CSU, great staff and basic but good rooms.
Disliked: A bit noisy

Exceptional

Liked: Room was spacious. Bed was comfortable.
Disliked: Outside of room was outdated and in need of new carpeting.

Bussiness trip

Liked: Close to csu and downtown. Kind staff. Clean and indoor pool and spa.
Disliked: Breakfast few selections, heating noisy

Good

Exceptional