Best Western University Inn Santa Clara

Great stay bring your own...

Liked: The hotel was very quiet and clean
Disliked: The comforters on the bed was very lumpy and lacking filler

Good environment. Very close to...

Liked: TV can connect WiFi and watch YouTube.WiFi setup is convenient.
Disliked: Breakfast is very common.

Exceptional

Superb

Passable

Liked: Staff is friendly.
Disliked: My bathroom smells every day and not going away even with the air freshener. I think the drain is too old causing the smell. My friend room found a huge cockroach. We also saw staff smoking weeds around the building.

Acceptable

Liked: Rooms were spacious.
Disliked: Strong chlorine smell inside the room.Strong weed smell outside.

Good

Liked: Spacious clean roomsA little noisy on the street facing rooms

Very basic

Liked: It was clean
Disliked: This is pretty low on the scale of Best Western. The sink is outside the bathroom and in the room. The TV didn’t work. Things felt pretty subpar.

Pleasant