Best Western Troy Hotel

Exceptional

It was not horrible staying...

Disliked: Had to switch rooms due to water leak on floor. Saw water damage on ceiling. Second too Was not cooling great

Staff was outstanding and extremely...

Liked: The breakfast was fair, not a great selection.
Disliked: More variety at breakfast

Exceptional

Good

I would pay more and...

Liked: Location was good right of interstate
Disliked: Not clean very nasty, the night staff was very rude, they don’t give you enough towels and don’t like if you ask for more.

Clean, good location.quiet

Liked: Good location and very clean
Disliked: Two towels in the room were very very thin and were so frayed threads hung off one end. Water didn’t drain when I took a shower. My husband jiggled the stopper and that did help. Only a half roll of toilet paper was in the room. We were there four nights so I asked for clean towels that weren’t frayed, shampoo and toilet paper. We eventually got everything. The hair dryer that was attached to the wall and sometimes it worked and sometimes it didn’t. We had to ask for a replacement the third day. The hotel was full of kids and their parents for the same baseball tournament our grandson was playing in. For so many kids we didn’t notice any noise at all. Very impressive.

Superb

Pleasant