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Best Western The Royal Chase Hotel

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Best Western The Royal Chase Hotel, Royal Chase Roundabout, Gillingham -0800 031 8416
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3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (833 Ratings)
4.8 miles from Gillingham centre
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Hotel Description
Located on the outskirts of Shaftesbury set within picturesque private grounds this Georgian ex-monastery has been transformed into a hotel. Byzant the hotel's award-winning restaurant offers a variety of English and continental cuisine serving creative interpretations of traditional and modern dishes. The Country Bar serves snacks and light meals. Guests can also enjoy full English breakfasts at Best Western The Royal Chase Hotel. The hotel's indoor pool and sauna offer the chance to unwind and let your stresses and strains ebb away. Children under 12 eat breakfast free when a parent purchases breakfast. 'As a venue for celebrations we often hold weddings and parties with a disco. Please call the hotel to inquire about the dates of these functions.'

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` indoor pool
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Heated pool
` Restaurant(s)
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Outdoor furniture
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Indoor Tanning
` Kid-friendly dinning
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)

Best Western The Royal Chase Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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3.5

Good - 3.5 out of 5

Julie Mon, 28 April 2025

Comfortable stay but not worth...

Liked: Lovely spacious bedroom with a bath as well as a shower.Lots of hotels don't have baths these days
Disliked: Changing rooms in swimming pool were dirty and smelled unclean.Surrounding tiles to the pool were rather tired.Food in dining room edible but chicken curry was very fatty and gristly. No wonder only one other couple in there.

1

Poor - 1.0 out of 5

Neil Mon, 28 April 2025

Hotel needs updating

Liked: Location
Disliked: Hotel was not clean, room was very dirty, cheap basic linens, room too hot , dirt and stains in bathroom and walls, carpet dirty. Hotel needs upgrade asap

3.5

Good - 3.5 out of 5

Andy Sat, 26 April 2025

Shaftesbury is a lovely town

Liked: Location, space, parking, swimming pool.
Disliked: Tired and ready for a refresh. Breakfast juice was only OK.

5

Exceptional - 5.0 out of 5

Joseph Tue, 22 April 2025

Excellent stay, we will call...

Liked: Excellent room, breakfast was the best we have ever had, dinner was delicious. Staff, so helpful and the gardens a treat.
Disliked: No improvement necessary.

5

Exceptional - 5.0 out of 5

Jamie Sat, 19 April 2025

Pleasure and good vale

Liked: Location and room
Disliked: Zero

4

Very Good - 4.0 out of 5

Gareth Wed, 16 April 2025

Very good

Liked: Very nice quiet hotel.Excellent dinner in the hotel.Friendly staffThe room was fine, warm, and clean. Lots of hot water.!!
Disliked: Heating being a bit noisy turned the radiator off!!Sorted!!

4

Very Good - 4.0 out of 5

John Tue, 15 April 2025

Very good

Liked: Swimming pool

5

Exceptional - 5.0 out of 5

Elizabeth Fri, 11 April 2025

Comfortable room and beautifully cooked...

Liked: Easy to find, good location for our needs and with good parking. A welcoming, friendly and helpful reception and restaurant staff. Well appointed room with a very comfy bed. The star was the quality of the evening meal and helpfulness of the chef of the day in personally helping with our GF options.

4

Very Good - 4.0 out of 5

Paul Mon, 7 April 2025

Very good

3.5

Good - 3.5 out of 5

Tracy Mon, 7 April 2025

Good

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Best Western The Royal Chase Hotel Royal Chase Roundabout, Gillingham