Lovely hotel, highly recommended

Liked: Beautiful building, friendly staff. Car parking was easy. The shower was excellent! Comfy bed, plenty of space in the room.Ideal for anyone arriving or departing via the Harwich ferry.Staying there again.
Disliked: No evening restaurant facilities, but there are enough other restaurants in the area. Not an issue.

Superb

Good

very pleasant atmosphere

Great place to stay for...

Liked: The location is good.There were good facilities in the room.
Disliked: The lady behind the desk was very blunt and not friendly at all.

Not bad, but could have...

Liked: Charming little hotel with lots of character. The room felt a little tired, however clean enough and overall - good value for the money spent.
Disliked: The toilet had a crack. Noise from air conditioning unit outside the room was loud enough to spoil our sleep. The staff at the restaurant were busy serving a wedding, therefore we felt a little neglected.

Good

Very poor

Liked: Location and free parking
Disliked: The room it was a let down. We staying in an executive room in the annex. It was dirty throughout. Stains on the towels, dirty and grubby curtain in the bedroom and tiles in the bathroom. Multiple floor tiles cracked and broken. Furniture tired. For how much the breakfast cost that was not good. Small cooked breakfast and the bread on offer was stale. The local Playhouse was half the price and double the breakfast. This was the first and last time we will stay at a Best Wester Hotel.

Very good

Liked: Food was amazing
Disliked: Room was very hot, iron wasn't great didn't iron anything