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Best Western The Rose And Crown Hotel eee
Best Western The Rose And Crown Hotel, High Street, Tonbridge
(Map)
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (593 Ratings)
0.5 miles from Tonbridge centre
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Hotel Description
The Best Western Rose & Crown Hotel is an old English coaching Inn set in the heart of Tonbridge. Located in the middle of Tonbridge High Street and opposite the Ancient Castle and Tonbridge Public School. The Rose and Crown is an impressive Tudor building once a busy posting and coaching house. Refurbished to modern standards with many parts of the hotel retaining its original character with oak beams and Jacobean panelling. The Oak Room Bar & Grill Restaurant offers locally sourced food. Easy access to the M25 Motorway Gatwick Airport and the Channel Tunnel. Hever Castle Chartwell Churchill's home and Penshurst Place are only a short drive away.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Children television networks
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized

Best Western The Rose And Crown Hotel Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5 out of 5

Mark Sun, 17 January 2021

Exceptional

5

Exceptional - 5 out of 5

David Sat, 26 December 2020

Exceptional

5

Exceptional - 5 out of 5

Mo Thu, 24 December 2020

Exceptional

3.5

Good - 3.5 out of 5

Rebecca Fri, 18 December 2020

Good

3.5

Good - 3.5 out of 5

Carl Wed, 16 December 2020

Thank you ?

Liked: The certain member of staff was very friendly and attentive.
Disliked: First room the bath tap was broken

4.5

Wonderful - 4.5 out of 5

Ann Mon, 14 December 2020

Freindly staff - facilities made...

Liked: Room service with a meal at night - order came quickly and still very hot - had plenty of tea/coffee sachets in room for drinks. Obviously stayed in room due to current situation - but bed and facilities comfortable. Staff friendly on booking in and I felt safe.
Disliked: Tried to contact Reception to book breakfast in room but couldn't get through - however when checking out I was able to pick up a grab&go bag with minimal items- I was unable to stay any longer, although I was offered a space to eat if I had wanted to - had to get off to my appointment.

5

Exceptional - 5 out of 5

Martin Thu, 3 December 2020

Exceptional

0.5

Poor - 0.5 out of 5

Cheryl Thu, 3 December 2020

Staff where excellent but room...

Liked: Friendly staff and free car park
Disliked: On arrival the room was freezing, I called the receptionist to advise I was cold. I was told the heating would be override to come on but it wasn?t. The Saturday morning the room was cosy but the next day we were suppose to check out the room had no heating on at all.The room was very outdated, the furniture was mismatched like they bought it from British heart foundation. Blue chairs, yellows curtains with bright red wall. The wardrobe smelt of strong musk so couldn?t hang our clothes up. The bed was joint together in the middle which was very visible and uncomfortable, the bed sheets had stains and holes in them. Towels with lipstick marks on them. The bathroom the grout was badly needing redone which left you feeling unclean after washing. The shower pressure was non existent. I could only upload a few photos but I have plenty more on my phone of the wallpaper peeling of the wall and condition of the bathroom.For the price we paid I could of easily got a cheaper room with breakfast included. But I wanted to stay local, the hotel was very disappointing, we had travel over 8 hours to reach our destination and was gutted at the quality of the room. We were only given one key so I was restricted to the room if my partner left the room as had a funeral to attend. On checking out we weren?t asked about how we found our stay. Also house keeping just let themselves in too on checking out day without any warning. Sadly we will not be back.

5

Exceptional - 5 out of 5

Adrian Sat, 28 November 2020

Exceptional

Liked: Bed was excellent

3

Pleasant - 3 out of 5

Lee Sat, 21 November 2020

Breakfast

Disliked: I think there should be a refund as no breakfast was provided. Covid or no covid other providers cope

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Best Western The Rose And Crown Hotel High Street, Tonbridge