Best Western The Inn & Suites Pacific Grove

HORRIBLE experience ! Avoid !...

Liked: We had a horrible experience, location was good and they made up our beds daily. But everything else was awful.
Disliked: Rude receptionist threats to cancel, horrible check in, old smelly halls, I have sanitation concerns. It was very odd to see staff were bringing the food into the breakfast are going through the restroom door.!! I think there might be some health code violation

Good

Superb

Passable

Nice, comfortable stay in a...

Liked: Nice accommodation for handicap individual.

Pleasant stay, nice staff.

Liked: Close to beaches, quiet, pleasant staff.
Disliked: Layout of bedrooms and bathroom wasn’t ideal for us. Fridge in cabinet made room hot because it was always running. Outer door to building had to remain open which made hallway cold and noise carried to rooms.

Exceptional

Superb

Liked: Big room, clean and comfortable.
Disliked: Telephone did not work.

Exceptional