Best Western the Inn at the Fairgrounds Guest Reviews
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|5.2 miles from Syracuse centre|
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Marty, Newton, visiting St. Joseph's Health Amphitheater at Lakeview Tue, 18 July 2017
Clean. Friendly staff. Great place. Great price.
Michael Mon, 19 October 2020
Don't Stay Here!
Liked: Convenient to the diner
Disliked: Noisy heaterUnmasked patrons in lobbyHarsh room lightingTiny pillowsHole in bathroom door
Chiun Sat, 17 October 2020
Liked: Just grab and go, not that like
Peter Tue, 13 October 2020
A quiet location, easy access...
Liked: The room was large and comfortable. It had an iron, which I used, and a nice desk that had easily accessible plugs for my laptop. A friendly attentive staff made it a nice experience as well.
Disliked: Pillows were too soft, but that's all. No other issues.
Chuck Mon, 12 October 2020
Liked: The location is excellent. The on-site bar and restaurant is exceptional.
Anonymous Sun, 11 October 2020
It was good besides the...
Liked: At check-in, the lady at the desk (gayatri?) was very rude. I had the room under my name but the paper had my guest name on the paper, and was trying to say the guest had to show their id but the room was under my name. She was rude and had an attitude.
Disliked: The lady at the desk
Kristin Mon, 28 September 2020
Not worth the money for...
Liked: I liked how nice and bright the bathroom was with the jacuzzi
Disliked: The bed was horribly uncomfortable and hard! No amenities! No plastic ware! Customer service was horrible! Paid over $200 for a room and could t even get towels delivered! Ice machine was broke!
Josephine Thu, 17 September 2020
I had a bad conflict...
Liked: Location is okay.
Disliked: Receptionist has a bad attitude. No breakfast, a note was posted due to Covid, except bag to go. In the bag was one 8oz bottle of water, an apple, one crunch bar. Next day, water and apple only. Final day. crunch bar included. Bathroom door has a hole. No essential items such as tooth brush and shower cap.
Marco Sat, 12 September 2020
Anonymous Tue, 8 September 2020
Liked: The cleanliness of the room.
Disliked: The woman who checked us in (around 5pm) was very rude. We tried 3 credit cards, your machine kept declining, she then told us we had to pay cash and showed us where the ATM was. After that we went outside for some cigarettes, after a few times the keys to the room did not work. When I asked her to make a new key around 1am, she jumped up out of her chair and yelled at me for asking for new keys and said we had asked to many times. I asked to her follow me so she could see the key wasn't working and she would not. She made 2 knew keys and slammed them on the counter in front of me. After that, I had had enough and I swore at her. I have NEVER met someone that works in customer service so rude in my life. Also, we went to get coffee in the morning and were told that you don't serve it due to covid.
Fabiane Tue, 8 September 2020
I liked the place in...
Liked: Nice location.
Disliked: They didn?t clean the room the whole day, didn?t even bothered to check if we had toilet paper which we didn?t.