Best Western Tallahassee-Downtown Inn and Suites

Disappointed

Liked: Nothing
Disliked: Partying guest until early morning

Very dated, but fine enough...

Liked: Good location about 2 miles from the Capitol Bldg. My daughter was staying at the FSU dorms and this was convenient - about 12 minutes away by car. Lots of retail nearby.
Disliked: Maybe it's a Florida thing, but the room smelled of mold (quite strong) and smoke (faint). The room and bathroom look very dated- I put off returning to the room after my meetings because it wasn't relaxing, but it worked well enough for a night's sleep.

Pleasant

Liked: Everything except the bed and pillows where great.
Disliked: The beds are old, bumpy, lumpy and very hard in room 119. I don't know about the other rooms. The pillows are flat and all of this made for a bad night sleep for me

Exceptional

Liked: The staff was very professional and helpful.
Disliked: There was nothing that was negative.

I did not have a...

Liked: I did not like anything about it. The service was not nice.
Disliked: I did not like anything first of all I had to speak to the worker through a glass. When we went to the room it was not smelling good at all. Smell like mole. All of us nose started to bother us and even our throat. We immediately went to the front desk to check out she said she cannot do it I would have to come in the morning to speak to manager. The next day I came the manager told me she was informed. She was waiting on me she said she would charge for one night. I did not make a fuss but I find she should not charge cause I didn’t even stay 5 minutes in the room. When I check my account I am seeing two payments off 139,50 $ doubled. I am hoping I can get back all my money This is not fair.i am reaching out to booking.com to return my funds. I never had an experience like this before with booking.com.Hoping to hear from you soonest.

Exceptional

Very good

Pleasant

Exceptional