Best Western Sysonby Knoll

Perfect for location for our...

Liked: Very good and welcoming staff and throughout, in the restaurant and bar - friendly, efficient and professional - nice outdoor sunken garden area for a post dinner drink on a warm evening.
Disliked: Having requested a quiet room we were in one overlooking the main road going past the hotel. It didn't matter that much, only there for one night and we both slept "ok" - just thought we should let you know.

Lovely stay. Highly recommended.

Liked: All the staff were very friendly and accommodating . The food, in particular the breakfast is very good. The food was freshly cooked and the plate hot.
Disliked: Just an observation , but fans in the room would have been nice.

Exceptional

Very good

Liked: The hotel is lovely, great location. Staff extremely friendly and professional. Food exceptional.
Disliked: We had 2 rooms booked and unfortunately, my room was facing the road, and having the window open wasn't an option for a light sleeper.

Something a little different

Liked: Beautiful idiosyncratic hotel. Not like an identical chain
Disliked: Nothing

Very good

Exceptional

Pretty average overall

Liked: Our evening meal was excellent,most of the staff are excellent but the black haired barmade was difficult and made it hard to order from or be served.The outdoor space is good but not used to full advantage.Our room was good but there was only one towel which was rectified and one window was locked,it was a roasting night,I didnt sleep.This is a lovely building but creeks as you walk around.Our breakfast was good but the coffee machine didn’t work properly so I tried but ended up not drinking it.We had a good sized double bed was ok but pillows too soft .

Exceptional

Liked: Beautiful setting. Friendly staff. Lovely breakfast and lovely beer garden. Big spacious room.