Best Western Surf City

It was good.

Liked: I liked the cleanliness and modernness of the property.
Disliked: The tv didn’t have good Chanel’s and didn’t let you connect your phone or other services to it.

We should have gotten a...

Liked: Didn't like getting served a brown bag with a bottle of water, a packaged chocolate croissant, and a granola bar.Can't call that a breakfast.Had to go out and find a decent meal.The beds were comfortable, and Marc at the front desk was very helpful getting us into a comfortable room
Disliked: The temporary idea of having brown bags, and fill them.with junk food.is terrible.I expected a table with maybe croissants, some cheese, something more nutricious.

Exceptional

Good stay

Liked: It was a beautiful room and I felt comfortable there. The bed was comfortable to sleep on and there was more than enough space for me to put my essential items in the restroom. It was clean and looking around the room there were no issues with the appearance. It looked well maintained
Disliked: Honestly the free breakfast was okay. I was expecting more of eggs with pancakes types of thing that I usually would get at other Best Westerns. I did not like the fact of the matter that I felt like the pool area did not have enough privacy so I wouldn't feel comfortable swimming when it's in the parking lot and everybody could see me swimming

Front Desk stop by remember...

Liked: Nothing I got bites on my arm and it was on the edge of the bed , I think I got bitten by bedbugs
Disliked: Nothing

It was okay, had higher...

Liked: It was at a very convenient location, close to the beach.
Disliked: I booked thinking we would have breakfast, was very disappointed to only receive a small pastry, granola bar, and juice. Heard that they had great breakfast but was sad to not get to try it.

The staff was amazing and...

Liked: Love the location and staff!

For staying at a Best...

Liked: The room was spacious but needs updating.
Disliked: The room itself was spacious but the bathroom space is tight and shower head barely worked. The property seems rundown and for a prime location minutes away from a popular beach like Huntington, and overall I expected a better experience. I’ve stayed at many hotels, some that were under construction, but my experiences have typically been pleasant. They at least provided a “grab and go” breakfast bag since the lobby is under construction. Our room was detached from the main hotel (not a big deal) but we had to haul our luggage up a flight of stairs because there’s no elevator, which is also not a big deal just odd. The facility overall was decent but needs updating.

Very good