Best Western Summit Inn

Superb

Liked: The location was convenient and it was very clean
Disliked: The breakfast could be better and the mattress was to hard.

Very good

Liked: A perfect spot to stay for our Falls!

Superb

The hotel was pretty good...

Liked: The hotel was stunning . The hotel location is really close to Niagara falls and has pretty close restaurants and next to the hotel there is a bowling alley. The room was pretty comfortable. The highlight for me was the pool that is indoor and heated and really big. The front desk staff was the only staff that treated us very nicely and with respect.
Disliked: The room service and breakfast staff was really rude to me and my family. One of their employees treated me really terrible. Because I was going to throw my coffee in the trash cart she had and then told me what was wrong with me because it had a little bit of leftover coffee and then looked at me very annoyed and then told- "just go, keep walking" in a very unrespectful and unprofessional tone. The next we were at the breakfast they offer which served eggs, sausage and potatoes( wish there was more variety), and my daughter was getting some eggs when she dropped a little bit on the floor ( literally a little bit) when the lady came up. My daughter apologized for the mess when she started to mock my daughter saying in a childish tone "Im sorry- I'm sorry" and then annoyingly cleaned the eggs with a paper towel and walking off. The staff we encountered clearly HATE their job.

Superb

Liked: The hotel itself.
Disliked: The breakfast was very poor.

Great hotel for the price!

Liked: Clean and comfortable. Staff were friendly.

Very good

Great spot

Liked: Had a nice indoor pool area, large parking lot, lots of businesses nearby, good central location, small arcade was a nice surprise kiddo loved it. Friendly service. Nice breakfast
Disliked: Not a great show/water pressure.

Good