The hotel itself was fine in appearance. If the air conditioning had worked it would have been fantastic. They said the only thing they could do was bring in a fan. Our night was miserable because of the heat. Not sure if we would come back simply because of the A/C.

Disliked: A/C in room did not work. When we complained they brought us a fan. It was a very uncomfortable night.

I will stay again.

Liked: Perfect location.

There can't be a better value hotel in Nashville! For the price paid, this hotel more than delivered. The front desk staff was very friendly, rooms were spacious and updated, and the continental breakfast was adequate. Will definitely stay here on our next visit.

Liked: Great value.

Have stayed in many hotels in all price ranges. This was the best value in the area with the most comfortable bed in any hotel I have stayed. Good location, magnifiying mirror in bathroom - nice touch for those of us who wear glasses :). All around great place to stay!

Liked: Everything.
Disliked: Nothing.

Won?t stay at Best Western...

Liked: Breakfast was cold - staff indifferent
Disliked: Above

Good

Liked: Spacious room, comfortable bed, plenty of towels, location of the room.
Disliked: Sofa too low and uncomfortable, toilet too low and lid slams, TV doesn't provide information channel or enough options on remote.

Very poor

Disliked: The first room had a syringe on the floor. The second room had what appeared to be vomit all over the toilet. We had to question the cleanliness of everything at that point. We left and found a clean hotel!!

I would stay here again...

Liked: Friendly and helpful staff. Nice breakfast selections. Free Wifi
Disliked: Plenty of parking space in back but no entrance door, had to walk around to side door or front. This was fine except for loading up to leave.

Exceptional

Good

Disappointing because we have stayed...

Liked: The location of the property was fine. The pool was nice.
Disliked: The young man at the front desk was not very personable. There was a power outage in the area due to a storm and he was not very accommodating with information. His words were "Everybody in the area is down" when in fact the Logans restaurant in front of the hotel had power. It was very frustrating that it was a 3 hour wait before power was restored. I realize that he could do nothing about it but we got no updates from him.

Very Pleasant

Liked: This was the 2nd time we have staying at this Best Western and just like the first time, we had a very pleasant stay. Would book again for our next trip to Nashville

Exceptional

Liked: Clean great breakfast