Best Western Stagecoach Inn

What a great comfortable welcoming...

Liked: Friendly staff , they were very welcoming, the room was comfy and clean the bed was so comfy and the pillows were perfect the bathroom was clean and the water pressure was awesome -the thing that stood out the most was how cool they were about the pool they turned on the heater just for me and my daughter and made us feel so welcome that’s not always the case for us . I absolutely loved my stay here- can’t get any better Tahoe an hr away Sly Park and jenkinson and the area is beautiful
Disliked: The only thing is there’s no Taco Bell close by lol I can’t complain about anything it was awesome

Wish stay more time then...

Liked: Very nice

Exceptional

Poor hotel service which impacted...

Liked: Experience was ruined by the staff lack of concern about the phone - a response to use the hotel phone which would not work for long distance.
Disliked: I recently stayed at your property, and unfortunately, my experience did not meet the standards I expected.To begin with, the trash around the property—especially near our room—was concerning. There were bottles and cans on the ground, and although we requested that the area be cleaned, it remained unsightly, and even more trash appeared the next morning.Another major inconvenience was that my cell phone, which uses AT&T service, did not work at your location. When I asked the front desk staff about this, I was told by two individuals to "go to the parking lot" to get reception. This response was both unhelpful and unprofessional.The complimentary breakfast was also disappointing. The food, particularly the muffins and breads, appeared to be several days old, and the overall presentation was subpar.I hope you will take this feedback seriously and address these issues for the sake of future guests. I would appreciate a response from management acknowledging these concerns. I expect a credit and I have left if my reservation was not pre-paid. The cell phone service response was very unprofessional and I did see other guests using their phone in the parking lot.

Good

Liked: fruit at the breakfast was poor, the rest was fine, some one did come by and ask if we needed anything while leaving breakfast but too late.
Disliked: pillows could be updated.to memory foam

Passable

Liked: The patio outside the room.
Disliked: The pictures are NOT what we got. Breakfast was upstairs and I can't walk well.

Very good

Liked: Did not have breakfast at motel.

Exceptional

Good