Best Western St. Catharines Hotel & Conference Centre Guest Reviews
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Merlyn, visiting Montebello Park
Good weekend - we walked to Montebello Park. It's a good walk, but weather was great, so good exercise.
Liked: Nice; clean; good location.
Disliked: For the price I think breakfast should be included.
Leonard Wed, 16 July 2025
Exceptional
Ashley Tue, 8 July 2025
Overall, pleasant for a few...
Liked: Overall, this hotel met our needs for a quick work trip. From the moment we checked in staff were friendly and helpful, offering prompt service and answering questions. The room was comfortable, the pool facilities were excellent and staffed (a bonus).
Disliked: Unfortunately the breakfast was not pleasant. The food was lukewarm and very bland with limited options. Additionally during our stay, the soap dish fell out of the wall while I was showering which was alarming. I let the front desk know and they immediately offered us another room to complete the repair. Based on this and the overall feel, I would say that the bathrooms are due for some renovations. However, staff handled the situation well.
Aina Mon, 7 July 2025
Very good
Donnie Sat, 5 July 2025
Superb
Mr.jacob Sat, 5 July 2025
Met expectations
Liked: Breakfast was good Room was clean
Disliked: Hallway rugs really seemed old and outdated
Alan Sat, 5 July 2025
Coffee Machine
Disliked: There was no coffee machine in the room. The front desk clerk said B.W. was doing a trial at their facility with no coffee machines in the room. When we notified her that we would like to have one, she immediately had one brought to our room.
Donette Sat, 5 July 2025
Exceptional
Raey Thu, 3 July 2025
One night stand
Liked: The bed was super comfy. Lots of amenities. Arcade. Pools. Sauna. Snack bar. Balcony's.
Disliked: Not enuf towels. T.v had streaming with netflix and YouTube but no mircast or screenmirroring or airpkay. In pens or notepad. The plugs on the lights suck.balcony easily reached by climbing the trellis.
Rob Wed, 2 July 2025
Very good
Andras Wed, 2 July 2025
Good