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AustraliaBest Western Springfield Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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Yosilda, Bronx, visiting Hylton Memorial Chapel Sat, 15 July 2017
I recommend this hotel because they have a good attention to the customer and they try to fit your needs.
Liked: The food.
Disliked: They were renovating the hotel and I found the rug dusty.
Mary, Fredericksburg Tue, 18 March 2014
Super excellent! Staff is the very best. Sonya, at front desk, and Hashiff as my driver for the free shuttle are both the very best. They went out of their way to above and beyond. The best hotel experience ever. Wonderful breakfast too - thank you so much again!
Liked: Yes.
Eric Tue, 6 April 2021
Bad
Disliked: The bathroom Towels smell like pee. They were never wash
Phares Tue, 30 March 2021
Good
Cynthia Sun, 28 March 2021
Fine
Liked: price was very good
Disliked: construction on site, the office is in RM 103.
Yessy Sat, 27 March 2021
I?m satisfied
Liked: Perfect clean
Manuel Thu, 25 March 2021
Superb
Liked: Easy to access
Disliked: Anything
Curtis Wed, 24 March 2021
Exceptional
Anonymous Wed, 24 March 2021
Bad
Veronica Mon, 22 March 2021
Passable
Saundra Fri, 19 March 2021
Good besides what I mentioned...
Liked: Even though the facility was under construction , the staff were pleasant.
Disliked: The mattresses could be changed seem to make a lot of noise if you get up and down .
The facility was very dark when we went to drive up so we thought it was closed.
The fridge made a lot of noise.
Haisum Fri, 19 March 2021
Okayish
Disliked: No housekeeping during our stay. Upon asking we were told that they only cleaned the room and took out the trash every 3 to 4 days during COVID, whereas they should?ve done it at least twice! We were asked to take extra towels ourselves from the check ?counter? (something stuffed into remote corner of a room) we wanted more. Packed and took out our trash ourselves. The box holding Shampoo/conditioner in the bathroom fell off on our faces upon us every time we tried to use it, thank goodness we took our own for use as a backup.
