Best Western Springfield West Inn Guest Reviews
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|1.3 miles from West Springfield centre|
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Michael, Winthrop, visiting MGM Springfield Mon, 26 August 2019
Clean and efficient. It was nice and comfortable.
Kathleen C, Winthrop, MA, visiting MassMutual Center Thu, 30 October 2014
A friend and I were attending the Gluten Free/Allergen Free Expo at the Mass Mutual Center and needed a place to stay for the night. We didn't need anything fancy or expensive, just a place to lay our heads. The Best Western was just what we needed. It was close to local restaurants, and shopping. It was easy to get to, and the rooms were clean. If I ever find the need to stay in Springfield again, I would definitely give them a call.
Liked: Clean; the staff we encountered were very nice and very helpful.
Disliked: I wish there were an indoor pool :(
Anonymous Fri, 29 September 2023
Liked: Near to where we needed to be
Disliked: Breakfast could have been better
Ronny Fri, 29 September 2023
Barbara Tue, 26 September 2023
Lori Mon, 25 September 2023
Shevlin Sun, 24 September 2023
Jennifer Sun, 24 September 2023
Good thing it was for...
Liked: The complimentary breakfast was certainly not platable. The elevator was shutdown shortly after we used it due to a malfunction. The furniture on the room was “worn”
Disliked: Complimentary breakfast
Kathleen Sat, 23 September 2023
Dorothy Tue, 19 September 2023
I think the staff should...
Liked: shower was very good, breakfast was good
Disliked: no internet for two days , toilet was leaking around the bottom had to keep a bathmat or towel down not to have a puddle of water Biggest problem the elevator was out of service for three days very difficult for my eighty year old husband to walk up the four flights of stairs and carry the luggage down four flights when we were leaving
Charlene Mon, 18 September 2023
I wouldn’t stay there again.
Liked: Good location - close to Big E. Comfortable bed.
Disliked: Breakfast past 9:00 amElevator was broken
Rob Sat, 16 September 2023
Disliked: Breakfast was not great.