Best Western Springfield West Inn Guest Reviews
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|1.3 miles from West Springfield centre|
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Michael, Winthrop, visiting MGM Springfield Mon, 26 August 2019
Clean and efficient. It was nice and comfortable.
Kathleen C, Winthrop, MA, visiting MassMutual Center Thu, 30 October 2014
A friend and I were attending the Gluten Free/Allergen Free Expo at the Mass Mutual Center and needed a place to stay for the night. We didn't need anything fancy or expensive, just a place to lay our heads. The Best Western was just what we needed. It was close to local restaurants, and shopping. It was easy to get to, and the rooms were clean. If I ever find the need to stay in Springfield again, I would definitely give them a call.
Liked: Clean; the staff we encountered were very nice and very helpful.
Disliked: I wish there were an indoor pool :(
Anonymous Sun, 25 October 2020
Carrie Thu, 22 October 2020
Liked: Great girls at the desk and very helpful!!
Disliked: Beds need to be a little more comfortable but over all great.Covid is not helping the staff either.
Allison Tue, 20 October 2020
Shelley Sat, 17 October 2020
Disliked: No breakfast.
Cathy Thu, 15 October 2020
Anonymous Mon, 12 October 2020
Liked: The only thing I liked was the Staff!
Disliked: I feel deceived! No Breakfast- No Room Service- very Tiny Room- No Gym- No Computers to use! This all should of been on your Web Site. I?m a Gold Club member and always enjoyed my stays at Best Westerns until this past Weekend, I feel I should be reimbursed with a Free 3 day stay for my inconvenience. If not I will most definitely Never use Best Western again ever. I feel insulted and deceived!
Martha Tue, 6 October 2020
Anonymous Fri, 25 September 2020
Anonymous Thu, 24 September 2020
Tracy Wed, 23 September 2020