Best Western Snowcap Lodge Guest Reviews
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0.9 miles from Cle Elum centre |
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Becht Wed, 17 April 2024
overall quick nice stay, no...
Liked: the staff was so friendly
Disliked: my room was on first floor and at 5am, i was woken by smell of breakfast, then followed by loud people going to breakfast, clanging silverware and plates.
Sauve Mon, 11 March 2024
Very good
Sauve Mon, 11 March 2024
Very good
Corrine Tue, 5 March 2024
Exceptional
Corrine Mon, 4 March 2024
Perfect
George Sat, 24 February 2024
Staff good! Upper management and owners poor
Liked: The staff. As usual they were the best part.
Disliked: The cards to get in the building and rooms didnt work. Seemingly they need updating.We had to go back numerous times to get them updated so we could get in our room. The swimming pool lights didnt work. Neither did the jacuzzi. Seemingly the sheets dont have to be washed every time . Something to do with the environment. Although our sheets were okThe cleaners even have problems with doing there job concerning the cards
George Sat, 24 February 2024
Staff good! Upper management and...
Liked: The staff. As usual they were the best part.
Disliked: The cards to get in the building and rooms didn’t work. Seemingly they need updating.We had to go back numerous times to get them updated so we could get in our room. The swimming pool lights didn’t work. Neither did the jacuzzi. Seemingly the sheets don’t have to be washed every time . Something to do with the environment. Although our sheets were okThe cleaners even have problems with doing there job concerning the cards
Ray Mon, 19 February 2024
Exceptional
Ray Mon, 19 February 2024
Superb
Verified Hotel Guest Sat, 17 February 2024
Liked: Staff was very understanding, we started out with a 2nd floor room. Since I am disabled, we requested a ground floor room and the staff quickly made arrangements for another room identical to the one we started with.
Disliked: The bathtub didnt hold water but we never bothered to call either so we really cant complain.