Best Western Shippensburg Hotel

Exceptional

Liked: Fine
Disliked: The bed was little hard

Poor cleanliness

Liked: Close to several amenities. Friendly staff this time around.Believe due to new management. My very first visit here prior moving to PA in 2022 was remarkable. Though expectations this time around were not met, at least the staff this stay was pleasant.
Disliked: Had the king suite room. To start, it looked like it hadn't been swept or vacuumed. The mirrors were already dirty. The jacuzzi tub hadn't been cleaned because there was a dirt rim around the entire thing and hair around the brown piece that covers something I'm sure is supposed to keep it from clogging and in the tub. I asked for a cleaner and towel to clean it myself. The bathtub for showering had hair in it. Hair not on top of the bedding but in the sheets. The pool had several pieces of Spider-Man paper possibly left from a birthday party and hair in the lounge chairs as if it had not been wiped. The mini egg omelettes from breakfast was overly stuffed with cheese so breakfast quality overall was ok. To make it worse I paid a good amount for this room. Last time I stayed I paid for the deluxe king suite and the jacuzzi tub didn't even work. There was no stopper to keep the water from draining and they refused me a refund last time. I expected more this time around and was disappointed yet again.Pay too much money for something that should at least be a 3 or 4 out of 5. This was sitting at close to a 2.

Very good

I was exhausted when I...

Liked: How close it was to work.
Disliked: The doors between the rooms need to be sound proof loud TV and . People need to not slam doors and talk loudly at all hours. I worked all days I stayed left around 9am returned between 8-11pm. People going in your room without being notified.

Bad

Disliked: Rooms were dirty a bag of toiletries left from previous guest in the room. The showers had hair and dirt all over them

Passable

probably one of the nicer...

Liked: Breakfast was good and the staff was friendly.
Disliked: they are currently under remodel but that didn't effect my stay.

Quiet convenient location with friendly...

Liked: Convenient to the university. The breakfast was great.
Disliked: The property is in the process of being renovated and the improvements are needed.

Quiet, comfortable location far from...

Liked: We have been coming to this hotel for a few years now. It has a convenient location, further from the highway but close to several shops and restaurants. It is also pet-friendly which works great for our dog. They have been doing renovations the last few days and it really shows. Brand new carpet, new bathroom tiles, upgrades everywhere you look. The rooms are basic, but very comfortable and quiet, and we always feel safe here. We look forward to coming back to this location in the future.
Disliked: A few renovations were still in progress with the room that we had the first night. When we stayed in a new room a few days later it was in excellent shape.