Best Western Shadow Inn

My stay in the facility...

Liked: The location is very accessible and near the freeway.
Disliked: None that I've thought of.

Good

Liked: General ambience is good as well as the front desk was friendly and nice. Beds and pillows were comfortable. Location was good and the environment was quite and pleasant.
Disliked: The shower was terrible!! Either it was broken or the concept of conserving water did not sit well at all. There was absolutely no in the hand shower and the water kept pouring out of the spout instead of the shower head!!!

Superb

Liked: The facility was clean and comfortable. There were barbeques for use and the breakfast was good, plentiful and well stocked

Pleasant

Exceptional

Good

Exceptional

Exceptional

Liked: Being welcomed with a beautiful fountain and clean grounds on the outside and a friendly helpful smile at the counter when checking in.
Disliked: Just a non working bi-valve in the shower and got less pressure for a shower. I let them know.

We do not recommend.

Liked: We liked the gardenia bushes lining the parking area and the layout of the facility. Also, cookies were available at the front desk.
Disliked: There was a dirty washcloth in the bathroom when we arrived. They could have made our key cards work for all three days of our stay instead of making us go down each day to have them fixed. They could clean the breezeway floors and pool better. No Kleenex was provided in the rooms. There was a lot of noise from the freeway next to the hotel and kids SCREAMING in the pool for over an hour one evening.