Best Western Schaumburg - O'Hare NW

good

Liked: location

Very good

Liked: Good

Exceptional

Liked: room
Disliked: all good

Very poor

Would not visit again unless...

Disliked: The room was not clean and there was chewing gum on the floor when I entered. I tried to cancel my booking after the first night stay, the room was really noisy. I didn’t have great communication with the hotel and am still trying to cancel the rest of my stay

Not the worst one but...

Liked: Provides a minimal adequate level of comfort for a short-term stay. The second-floor room I was changed to, was pretty clean and sunny. The front-desk management was nice and helpful. The price was very affordable through booking.com comparing to competitors (although was pretty overpriced via on-site bookings)
Disliked: The room (#138) on the first floor was not clean enough and had a smoke/moldy smell, with some mold signs in the bathroom too. The filter in the AC unit has likely, never been changed up ending up with allergy running nose afterwards.

Very good

Poor

Liked: Good location from what we needed to go too and come back to sleep. Comes with tv and fridge.
Disliked: Checking in wasn’t so pleasant. Didn’t feel like a hotel. Hallways were so muggy. Door locations are not in best spots to enter. Key to open entrance didn’t work after couple hours. The room ac unit didn’t work and was blowing warm air only. Room floors feels nasty and if you walk around your feet going to have somewhat black residue. Bathroom is the smallest ever and only has one toilet roll and no hand soap.

Exceptional