Best Western Saranac Lake

Overall I would stay here...

Liked: Peaceful, very peaceful! Everything worked and I was able to park my vehicle right outside my window which was a huge plus for me!
Disliked: The mattress was a little soft for me, but I also use an extra firm.

Exceptional

Liked: super clean! breakfast was pretty good and the staff was very kind and friendly!this is worth another trip!

Exceptional

Liked: super clean! breakfast was pretty good and the staff was very kind and friendly!this is worth another trip!

Passable

Good

Exceptional

Liked: The room was a good size, staff was friendly and accomodating.

Superb

Very good

Liked: Nice room, great location.
Disliked: I think the outside could use some TLC. Upon arrival we thought it wasn’t going to be nice inside because the outside looked old and dirty. But once inside it was nice and clean.

Might be the worst and...

Liked: Nothing
Disliked: The breakfast was really bland and tasted bad and there was a little amount of people and the food ran out so fast we had to go ask, they charged us $303 for the worst stay ever, the carpets felt dirty and outdated like they were from the 1960s and the beds felt also really old and uncomfortable and dirty, the bathrooms were so tiny and the sink was literally knee height and all of our family were only 5’11 and 6’0 don’t even get me started on the showers. The shower curtain was literally touching me all the time I was showering it had to be like 7-10 inches width and it was so uncomfortable and in the drain I saw all of the piping and I couldn’t get the water to be a comfortable temperature. The pool was really cold and also the stairs to the 2nd floor smelt so bad I had to cover up my nose. In our room there was wires hanging out from clearly a smoke detector. Like there was literally a hole in the ceiling with just wires hanging out of it. The staff were pretty mean and thought I was a pizza delivery driver and said “oh you bringing me pizza?”. The pool was also really gross and really cold, no heating at the pool whatsoever and no hot tub. It’s clear that there hasn’t been any type of renovations since the 1980s at least. And the fact that they charged us $30 dollars more after we left because of some made up taxes while the original price was $271, that was the first time that has ever happened to me. NEVER EVER CHOOSE BEST WESTERN!!!