Best Western Rutgers University Hotel

A pleasure.

Liked: The room was very clean, comfortable, and very stylish. Much more than I expected. Even the shower was amazing due to great water pressure and wonderful shower head with messaging-like water flow. A very pleasurable stay for the money.
Disliked: The only complaint was, despite stating our double occupancy room was going to have 4 guests, there were only 3 bath towels, 3 coffee cups, and 2 coffee packs (decaffeinated for morning brew doesn't count).

Horrible. Rude staff running a...

Disliked: I was charged a smoking fee for throwing raw tobacco in a trash can. The clerk is a registered sex offender ( look it up) and was rude and condescending. After I left and saw this extra charge I tried to contact a supervisor and cooperate. Cooperate is no help at all and hotel refused to let me speak to a supervisor and kept laughing and telling me too bad. This is an obvious scam. I was told I am not allowed to have my cigarettes on my person in the room. ???No one smoked in the room it’s very obvious we are on video smoking outside. Smoking in the room would smell forever. Very unprofessional and rude. Watch yourselves

Very good

Liked: good berakfast. very convenient ocation

Good

Disliked: Breakfast wasn't great

Good

Liked: Clean and spacious room
Disliked: The staff would not call me a cab for a very early morning flight. This was inconvenient.

Exceptional

Liked: Right on major roadway so easy to travel to our destination
Disliked: A bit noisy being on the major roadway

Great location; clean and comfortable

Liked: Great location;clean and comfortable

Excellent value for location and...

Liked: Easy location, great staff
Disliked: No exhaust fan in bathroom

Very good