Best Western Royal Sun Inn & Suites Guest Reviews
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Write a review
David, Phoenix, visiting Tucson Arena Fri, 24 March 2017
Good place.
Liked: Clean room; big shower; nice workers.
Disliked: None.
Linda, Yuma Sat, 15 August 2015
I truly enjoyed my time at this hotel. The staff was friendly; the room was clean and cool with tons of creature comforts like a DVD player and ironing board. The restaurant on site was amazing and the menu had a lot to choose from. I would definitely stay here again.
Liked: Everything.
Disliked: The sink didn't drain.
Alan Thu, 8 May 2025
Brilliant
Liked: Everything
Disliked: Nothing
Barb Tue, 29 April 2025
Beautiful stay
Liked: It was good,was hoping to have bacon also. Was good though
Disliked: Carpets were stained but otherwise it was Nice
R Mon, 21 April 2025
Good
Judith Sat, 19 April 2025
Exceptional
Malena Wed, 16 April 2025
I would not choose to...
Liked: The staff was friendly and helpful! Tyrone was knowledgeable about the area and suggested a few spots to visit during our stay.The property was not as pleasant; surrounded by homeless persons and we had issues with the plumbing. The toilet wouldn’t completely flush and the tub did not drain. We noticed a couple of roaches in the bathroom. After the 2nd night we switched rooms and were given a small compensation refund for the inconvenience.
Dan Thu, 10 April 2025
Never again
Liked: A couple young women on staff were kind and helpful. One got the TV working - until I turned it off again to go out, and that was the last time it worked.
Disliked: The A/C was noisy and running 24/7 still didn't really cool the room; bathroom electric plug didn't work; TV worked my first afternoon but not again; floors were very dirty (when I got in the shower brown dirty water streamed off my feet after going barefoot in the room about half an hour); room was incredibly dark; only overhead light is on a motion detector/timer so if I sat quietly to read, the room would go dark; no screen on the bathroom window but that was the only way to get fresh air so I had to open it.
Amanda Wed, 9 April 2025
Good stay for the Tucson...
Liked: Very comfortable room and bed
Kellyanne Tue, 18 March 2025
Never again...I'll pay extra to...
Liked: breakfast was good, the restaurant next door the people were friendly and food was good.
Disliked: Matress was old. I felt more springs then comfort and didn't get any sleep. The thermostat was not easy to adjust. You have to press the buttons like a nitendo switch to get it to actually work. Staff during the week [at check in] were nice but weekend, rude. Coffee in room was horrible. The room needs a massive upgrade (no tub)...the floors were new though. They need an information folder (restaurants, things to do nearby, etc). No vending machines, no elevator.
Fabian Thu, 13 March 2025
Comfortable stay in Tucson
Liked: Spacious apartment, within clean hotel complex.Good bus connection to the university and downtown (buses are free in Tucson).Friendly staff.
Disliked: Breakfast is a bit basic.
Courtney Thu, 13 March 2025
Breakfast was worth the stay!
Liked: The breakfast assortment was much better than anticipated, and the coffee was great. The room provided a makeup remover wipe and earplugs.
Disliked: The coffee in the lobby tasted a bit off.