Best Western Royal Sun Inn & Suites Guest Reviews
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2.8 miles from Tucson centre |
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David, Phoenix, visiting Tucson Arena Fri, 24 March 2017
Good place.
Liked: Clean room; big shower; nice workers.
Disliked: None.
Linda, Yuma Sat, 15 August 2015
I truly enjoyed my time at this hotel. The staff was friendly; the room was clean and cool with tons of creature comforts like a DVD player and ironing board. The restaurant on site was amazing and the menu had a lot to choose from. I would definitely stay here again.
Liked: Everything.
Disliked: The sink didn't drain.
Aveek Thu, 28 March 2024
Superb
Liked: Good hotel with all the necessary facilities. Free breakfast included which is always a plus. Around 10-15 mins drive to downtown where all the restaurants are.
Disliked: Our room was a little small for a 2 bed room, but otherwise no complaints.
Lori Mon, 25 March 2024
Exceptional
Liked: Clean, great breakfast included with the room, friendly staff
Duncan Thu, 21 March 2024
BW Royal Sun Tucson AZ
Liked: Loved the double room, bed was comfy and the apartment was clean, Angela on reception was very attentive, called twice to make sure that we were happy
Disliked: Whilst the breakfast food wasn't that bad the restaurant was a bit grubby, we had to ask for cutlery and napkins 5 mins after the food arrived at the table. I understand that for BW the breakfast arrangements are very convenient but I think that your customers wouldn't choose to dine there if given other options
Gary Tue, 19 March 2024
Disappointing
Disliked: It was a very dated facility.The first room had a TV that didnt work.There were NO USB outlets anywhere in the rooms
Roxie Tue, 19 March 2024
Will not stay again
Liked: Location was good, could accommodate our bike group
Disliked: Room was NOT clean, kept finding long black hair everywhere in the room. Really don’t feel like it’s sanitized or cleaned well. Although , the cooked to order comp breakfast is a great concept, the agony we had to go through to get it , was definitely not worth it. The servers were absolutely disrespectful and rude. Very disappointed. Was there 3 mornings and kept thinking maybe she just had a bad day, not the case, everyday was the same. Not ok to treat guest like they are a burden to your day.
Bernardo Thu, 14 March 2024
Passable
Liked: Room was fine and clean
Disliked: Way overpriced
Silvia Thu, 14 March 2024
Good
Anabel Wed, 13 March 2024
Poor
Joker2016 Wed, 13 March 2024
Good value
Liked: The made to order breakfast was great. The pool and hot tub were good. Beds were comfortable. Lay out of the room was good.
Disliked: Location was in a seedy area of town. Staff could be a little more helpful.
Joseph Tue, 12 March 2024
Adequate but needs some up...
Liked: The bumsted restaurant was really what pulled this place up to a 7.5 out of 10, otherwise it was a 5. Also a fun looking karaoke bar. The room was clean. Mini fridges and TV's worked.
Disliked: Pull out sofa was so uncomfortable that my kids couldn't lay in it, Jacuzzi tub was cracked, wall mounted soap dispenser was empty, conditioner was broken, lots things that could used repairs, had to put tape over the motion sensors on the light switches so they stop turning on all night, you could hear most things in the rooms above and next to you, only 1 working ice machine on the entire property. Not a nice area to walk around after dark.