Best Western Royal Palace Inn & Suites Guest Reviews
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|12.4 miles from Los Angeles centre|
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Kathleen, Orange, visiting The Olympic Collection Sat, 1 November 2014
It might have been cleaned vigorously, but you couldn't tell. It seemed dirty. It maybe wasn't but it looked like it. The pool looked gross and the jacuzzi was dirty - I saw dirt in it. The stay was expensive. The carpeting is probably ancient. The bedspread had some kind of fabric on top that looked and felt like brown burlap. Not soft, scratchy. Ugly, like the carpet. If I go to another conference in that area I will stay somewhere else, even if it's further away. Never going back. Way too pricey for a run down hotel room.
Disliked: The place was dank (smells bad); dark; like staying in an old building.
Peter A, Ashland Oregon, visiting Geffen Playhouse Fri, 24 October 2014
Liked: Very pleasant stay. Helpful and cheerful staff. Very good location.
Paul Thu, 11 July 2019
Peter Mon, 8 July 2019
Great value for money
Liked: Breakfast selection better than expected
Disliked: Location just next to a busy street. Parking was limited or expensive.
Silvo Sun, 7 July 2019
Clean and comfortable.
Liked: The room was clean and comfortable. The location is great for Santa Barbara exploring. We went to Griffith observatory by car, which took us around 25-30min.
Scott Sat, 6 July 2019
Liked: The best it was the personal service, very good
Disliked: I didn?t like the facility?s it was way different from the pictures to the reality
Christopher Fri, 5 July 2019
Tom Wed, 3 July 2019
Great Value. Short walk to...
Liked: A block and a half from Metro line to Santa Monica Pier and Promenade.
Our room was a suite with an extra sitting room.
Disliked: Bathroom was unusually small.
Robin Wed, 3 July 2019
Anonymous Thu, 27 June 2019
Liked: Breakfast & lucky enough to find parking each day on such a busy street with very limited parking as is.
Disliked: The family suite is non functional. Bathroom is tiny & only fits 1 comfortable. No bathroom counter space...only above toilet where you have to reach over. Cant even fully open the refrigerator with the pull out couch down. The pullout couch had crumbs fall out when I pulled it out & when my husband went downstairs to grab new sheets & tell the front desk, her response was, "Oh." We had previously stayed at another Best Western for a few nights before & was highly disapointed that we had back to back bad experiences. Will not be back.
Rachel Sun, 23 June 2019
Great value - and not...
Liked: Great value - great staff, friendly and helpful and 24 hours - clean and comfy room- breakfast could be better including more freshly made items and less plastic cutlery and crockery - nothing much in immediate surrounding area but very easy to get to places around the rest of the city including Metro nearby
Anonymous Fri, 21 June 2019