It might have been cleaned vigorously, but you couldn't tell. It seemed dirty. It maybe wasn't but it looked like it. The pool looked gross and the jacuzzi was dirty - I saw dirt in it. The stay was expensive. The carpeting is probably ancient. The bedspread had some kind of fabric on top that looked and felt like brown burlap. Not soft, scratchy. Ugly, like the carpet. If I go to another conference in that area I will stay somewhere else, even if it's further away. Never going back. Way too pricey for a run down hotel room.

Disliked: The place was dank (smells bad); dark; like staying in an old building.

Liked: Very pleasant stay. Helpful and cheerful staff. Very good location.

Good

Great value for money

Liked: Breakfast selection better than expected
Disliked: Location just next to a busy street. Parking was limited or expensive.

Clean and comfortable.

Liked: The room was clean and comfortable. The location is great for Santa Barbara exploring. We went to Griffith observatory by car, which took us around 25-30min.
Disliked: Nothing

Disappointing

Liked: The best it was the personal service, very good
Disliked: I didn?t like the facility?s it was way different from the pictures to the reality

Exceptional

Great Value. Short walk to...

Liked: A block and a half from Metro line to Santa Monica Pier and Promenade. Our room was a suite with an extra sitting room.
Disliked: Bathroom was unusually small.

Exceptional

Pleasant

Liked: Breakfast & lucky enough to find parking each day on such a busy street with very limited parking as is.
Disliked: The family suite is non functional. Bathroom is tiny & only fits 1 comfortable. No bathroom counter space...only above toilet where you have to reach over. Cant even fully open the refrigerator with the pull out couch down. The pullout couch had crumbs fall out when I pulled it out & when my husband went downstairs to grab new sheets & tell the front desk, her response was, "Oh." We had previously stayed at another Best Western for a few nights before & was highly disapointed that we had back to back bad experiences. Will not be back.

Great value - and not...

Liked: Great value - great staff, friendly and helpful and 24 hours - clean and comfy room- breakfast could be better including more freshly made items and less plastic cutlery and crockery - nothing much in immediate surrounding area but very easy to get to places around the rest of the city including Metro nearby