Best Western Royal Palace Inn & Suites Guest Reviews
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|12.4 miles from Los Angeles centre|
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Kathleen, Orange, visiting The Olympic Collection Sat, 1 November 2014
It might have been cleaned vigorously, but you couldn't tell. It seemed dirty. It maybe wasn't but it looked like it. The pool looked gross and the jacuzzi was dirty - I saw dirt in it. The stay was expensive. The carpeting is probably ancient. The bedspread had some kind of fabric on top that looked and felt like brown burlap. Not soft, scratchy. Ugly, like the carpet. If I go to another conference in that area I will stay somewhere else, even if it's further away. Never going back. Way too pricey for a run down hotel room.
Disliked: The place was dank (smells bad); dark; like staying in an old building.
Peter A, Ashland Oregon, visiting Geffen Playhouse Fri, 24 October 2014
Liked: Very pleasant stay. Helpful and cheerful staff. Very good location.
Anonymous Thu, 23 September 2021
Maureen Wed, 15 September 2021
Liked: The staff is very nice and helpful. We forgot something and the manager immediately called us and held it atThe desk until we could pick it up.
Disliked: The manager gave us a free upgrade which was so kind, but the upgraded room had a bathroom so small that we could barely turn around in it, and the balcony was unusable because it was also small and the air conditioner vented right in it and it was very loud and unpleasant.
Worth Fri, 10 September 2021
Liked: Staff are very friendly. The place is very neat and tidy. Great location.
Anonymous Thu, 9 September 2021
Liked: Breakfast was nice
Disliked: Old furniture
Mariano Thu, 9 September 2021
Liked: Fast internet
Latasha Tue, 7 September 2021
You get what you pay...
Liked: I don?t like you have to pay for parking but they don?t charge a deposit so I guess it was fine. Room was mixed up with across the hall. It was a long drive and had a headache from driving in and wasnt happy about that. My bf had to go to the front desk 2 times before we figured out the mix up. Other than that the room had a balcony which I wasn?t expecting (maybe that?s why they charge as much as everybody else but with less quality).
Disliked: Read above ^^
Jeana Sun, 5 September 2021
Liked: Great location!
Disliked: It?s a bit old
Guest Mon, 30 August 2021
Liked: Breakfast was decent
Disliked: Feels old, needs a refresh, not what I was expecting for the price I paid
Joseph Mon, 30 August 2021
Good location and would try...
Liked: Room Good. Breakfast OK.
Disliked: The garage is very tight. My small SUV had trouble carefully pulling out.
Oksana Sat, 28 August 2021
Very friendly and customer-oriented staff