Best Western Royal Hotel Caen

Very good

A very pleasant short stay...

Liked: The hotel was in an excellent location right in the centre of all amenities. The room was a good size with a large and very comfortable bed. It had a good-sized bathroom. We were upgraded to a room with a Juliet balcony with a view over the city which was very nice. The lady on reception on our first night was particularly friendly and helpful which was lovely and she also served us in the nice bar area. All the staff was very nice. The breakfast had a good selection - with both hot and cold choices available, plenty of juices, bottled water and teas and coffees.
Disliked: The bathroom had a bath with a shower over (we personally prefer a walk-in shower). The air conditioning was not working whilst we were there and so we had to leave the window open at night which was quite noisy.

Perfect, first class value for...

Liked: Staff were very welcoming and help full. Breakfast was very good, overall our stay was very pleasant, we would visit again.
Disliked: Staff help fullness, great relaxing atmosphere

Exceptional

Superb

Liked: Great location, friendly guy at the reception when I checked in. I messaged to say I’d be arriving late and they messaged back saying no problem and had everything waiting for me when I arrived. Would stay again
Disliked: Room was a little hot. Open a Window to solve

Not Worth It for the...

Liked: Great location. Nice breakfast
Disliked: Not value for cost. Shower was very short much to close from ground and you could not adjust. The air con did not work and I truly wonder how long it had been out due to the age of the signs. There was no fridge at all. A kettle but no milk. There were signs saying see reception if you want anything. They should of been in the room as is standard practice. You even had to ask for a bath slip mat so you didn't slip in the shower. Who would ask for that. We had a deluxe room to would hate to see the standard.

On balance we had a...

Liked: Loved the location- reception staff are lovely and helpful. Nice little bar for a quiet drink. Breakfast staff equally lovely and helpful. Breakfast choices were good.
Disliked: Room was a bit small and basic. It was a bit of a hit or a miss relating to coffees and teas being replenished ( one day we had no cups). But it was clean and quiet.

We had a great time...

Liked: Located and staff. Our room was very spacious and overlooked a park and front street.

Lovely 3 nights at the...

Liked: The staff was lovely. The room was lovely.The bed was very comfortable. It was a little warm but they were kind enough to provide us with a fan. We had a nice conversation with the bartender who gave us great recommendations for wine and restaurants. We would stay her again, for sure.