Nice staff, clean room. You...

Liked: Nice staff
Disliked: Needs a bit more updating

Very good

Superb

Blood streak on bathroom door.

Liked: Bed was comfortable, we were exhausted after a Ling day driving.
Disliked: There was a streak of blood on the bathroom door, aa soon as we went in the room. The girl at the desk, cleaned while we went out. I brought my own disinfectant wipes and so cleaned every service including the tip of the pretend headboard which was filthy, as was the floor.

Passable

Disliked: I checked in on 07/24/21 arnd 4pm. Everything went smooth. I checked the room. It was fine. I come bck to room at almost midnight to find someone else was in my room. Front desk cldnt explain what happened and it took well over 20 mins to get resolved (which in turn I had to get another room). We were exhausted and that extra time dealing with the issue in turn made it where I cldnt go to sleep until after 3 am.

Exceptional

Liked: Friendly staff, very clean and excellent location. I really recommend this hotel. Definitely if I?m back to Rochester I stay there.

Exceptional

Liked: For me check in was welcoming and prompt and helpful
Disliked: Was not enough towels in the room for the amount of guest stay

Disorganized Computer System and Loud...

Liked: The property was reasonably priced, had a nice continental breakfast, and the staff was courteous.
Disliked: The first room they gave us had not been cleaned (computer system didn?t work). Two of three nights we stayed there, people were partying loudly in other rooms. The staff asked them to keep it down when requested.

Exceptional