Best Western Rochester Marketplace Inn Guest Reviews
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Li Fri, 13 June 2025
Very good
Dean Sat, 7 June 2025
OSHA Business Stay
Liked: Staff was very friendly and patient. The breakfast was very good each morning.
Disliked: The body wash and lotion dispensers were almost empty. Aside from that, the room was very comfortable. Also, there was no bulb in the desk lamp. I had to use a bulb from the night lamp.
Patricia Thu, 5 June 2025
Exceptional
Anonymous Wed, 4 June 2025
Pleasant
Ann Mon, 2 June 2025
Exceptional
Liked: The check in experience - I'm trying to remember the name of the man who helped us check in - was fantastic. Smooth and friendly, and just really great. Thank you for that!
Disliked: n/a
Jen Sun, 1 June 2025
Poor
Anonymous Sun, 25 May 2025
Very good
Henrik Fri, 23 May 2025
check your room before finalizing...
Liked: close to shopping are and to RIT
Disliked: elevator was broken, air condition stopped working 9 pm and looks like hotel was saving a power bill because its started work 7 am
Anonymous Wed, 21 May 2025
Just OK
Disliked: Door needs repair. Didn't clean room for three days until I asked to have it cleaned.
Eva Mon, 19 May 2025
Good
Liked: Location was perfect
Disliked: Had to request clean towels and trash to be taken each day since we were staying more than one night house keeping was not available or so I was told by front desk