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Best Western Rochester Marketplace Inn

eef - (888) 420-1657
Best Western Rochester Marketplace Inn, 940 Jefferson Road, Rochester, NY -(888) 420-1657
Area: Henrietta
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (792 Ratings)
4.1 miles Gene Polisseni Center
v11 mins driving
BOOK ONLINE OR CALL - (888) 420-1657
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The Spotlight on Best Western Rochester Marketplace Inn

Comfort Meets Convenience Near Rochester's Music Scene

Modern, affordable, and well-located, the Best Western Rochester Marketplace Inn is a no-fuss stay just over 5 miles from downtown Rochester. Tucked just off the New York State Thruway, this laid-back hotel offers practical comforts like free WiFi, in-room microwaves and fridges, and complimentary airport shuttle service—perfect for out-of-town concert travelers on the go.
Rooms feature 40" flat-screen TVs, DVD players, and wired internet access for those who want to wind down with a late-night movie after a show.

Why Concert-goers love it

Music fans appreciate the hotel’s quick access to downtown Rochester venues, while still staying far enough from the noise for a peaceful night’s sleep. The free airport shuttle is a huge bonus for out-of-town guests flying in for a show. With a 3:00 PM check-in and 11:00 AM check-out, there's just enough flexibility to accommodate pre-show prep and post-concert rest. Plus, the on-site gym is a nice touch if you want to keep the energy up.

Who this Hotel is great for

  • Groups of friends looking for a budget-friendly base with shared amenities
  • Solo travelers flying in to see their favorite artist
  • Couples planning a relaxed music-filled weekend
  • Fans wanting quiet recovery after a loud, late night
  • Budget-conscious music lovers who want value and convenience

Food and Drink Options

  • Daily buffet breakfast—great for late risers recovering from a show
  • Nearby dining options within walking or short driving distance
  • In-room microwave and fridge for late-night snacks
  • No on-site restaurant, but plenty of eateries close by

Nightlife Options

  • Just minutes from downtown bars and live music venues
  • Quiet hotel atmosphere for those who prefer to wind down in peace
  • No on-site bar, but Uber/Lyft make it easy to reach the city’s nightlife

What People Say

  • Guests consistently praise the clean, spacious rooms and friendly staff
  • Many love the free breakfast and say it’s better than expected
  • Travelers mention the convenient location near shopping, restaurants, and highways
  • Reviewers appreciate the value for money, especially for short stays

Areas for Improvement

  • Some guests noted that the decor and furniture feel a bit dated
  • Noise from nearby roads or other rooms can occasionally be an issue
  • No bar or restaurant on-site may be a downside for guests wanting everything in one place

The Bottom Line

If you're heading to Rochester for a concert and want a clean, affordable, and convenient place to stay, the Best Western Rochester Marketplace Inn hits all the right notes.
Enter Your Dates
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Internet Access
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Bowling
` Heating
` vending machine
` telephone
` alarm clock
` Family Rooms
` Free Wi-Fi
` Radio
` Closet
` Daily Housekeeping
` English
` French
` Spanish
` Non-Smoking Rooms Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Free face masks
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Visual alarms
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Window
` Tile/marble flooring
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Xerox/fax in business center

Best Western Rochester Marketplace Inn Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Li Fri, 13 June 2025

Very good

5

Exceptional - 5.0 out of 5

Dean Sat, 7 June 2025

OSHA Business Stay

Liked: Staff was very friendly and patient. The breakfast was very good each morning.
Disliked: The body wash and lotion dispensers were almost empty. Aside from that, the room was very comfortable. Also, there was no bulb in the desk lamp. I had to use a bulb from the night lamp.

5

Exceptional - 5.0 out of 5

Patricia Thu, 5 June 2025

Exceptional

3

Pleasant - 3.0 out of 5

Anonymous Wed, 4 June 2025

Pleasant

5

Exceptional - 5.0 out of 5

Ann Mon, 2 June 2025

Exceptional

Liked: The check in experience - I'm trying to remember the name of the man who helped us check in - was fantastic. Smooth and friendly, and just really great. Thank you for that!
Disliked: n/a

1.5

Poor - 1.5 out of 5

Jen Sun, 1 June 2025

Poor

4

Very Good - 4.0 out of 5

Anonymous Sun, 25 May 2025

Very good

1.5

Poor - 1.5 out of 5

Henrik Fri, 23 May 2025

check your room before finalizing...

Liked: close to shopping are and to RIT
Disliked: elevator was broken, air condition stopped working 9 pm and looks like hotel was saving a power bill because its started work 7 am

4

Very Good - 4.0 out of 5

Anonymous Wed, 21 May 2025

Just OK

Disliked: Door needs repair. Didn't clean room for three days until I asked to have it cleaned.

5

Exceptional - 5.0 out of 5

Eva Mon, 19 May 2025

Good

Liked: Location was perfect
Disliked: Had to request clean towels and trash to be taken each day since we were staying more than one night house keeping was not available or so I was told by front desk

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Best Western Rochester Marketplace Inn 940 Jefferson Road, Rochester, NY