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Best Western Rochester Marketplace Inn

eef - (888) 323-5826
Best Western Rochester Marketplace Inn, 940 Jefferson Road, Rochester, NY -(888) 323-5826
Area: Henrietta
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (788 Ratings)
4.1 miles Gene Polisseni Center
v11 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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The Spotlight on Best Western Rochester Marketplace Inn

Comfort Meets Convenience Near Rochester's Music Scene

Modern, affordable, and well-located, the Best Western Rochester Marketplace Inn is a no-fuss stay just over 5 miles from downtown Rochester. Tucked just off the New York State Thruway, this laid-back hotel offers practical comforts like free WiFi, in-room microwaves and fridges, and complimentary airport shuttle service—perfect for out-of-town concert travelers on the go.
Rooms feature 40" flat-screen TVs, DVD players, and wired internet access for those who want to wind down with a late-night movie after a show.

Why Concert-goers love it

Music fans appreciate the hotel’s quick access to downtown Rochester venues, while still staying far enough from the noise for a peaceful night’s sleep. The free airport shuttle is a huge bonus for out-of-town guests flying in for a show. With a 3:00 PM check-in and 11:00 AM check-out, there's just enough flexibility to accommodate pre-show prep and post-concert rest. Plus, the on-site gym is a nice touch if you want to keep the energy up.

Who this Hotel is great for

  • Groups of friends looking for a budget-friendly base with shared amenities
  • Solo travelers flying in to see their favorite artist
  • Couples planning a relaxed music-filled weekend
  • Fans wanting quiet recovery after a loud, late night
  • Budget-conscious music lovers who want value and convenience

Food and Drink Options

  • Daily buffet breakfast—great for late risers recovering from a show
  • Nearby dining options within walking or short driving distance
  • In-room microwave and fridge for late-night snacks
  • No on-site restaurant, but plenty of eateries close by

Nightlife Options

  • Just minutes from downtown bars and live music venues
  • Quiet hotel atmosphere for those who prefer to wind down in peace
  • No on-site bar, but Uber/Lyft make it easy to reach the city’s nightlife

What People Say

  • Guests consistently praise the clean, spacious rooms and friendly staff
  • Many love the free breakfast and say it’s better than expected
  • Travelers mention the convenient location near shopping, restaurants, and highways
  • Reviewers appreciate the value for money, especially for short stays

Areas for Improvement

  • Some guests noted that the decor and furniture feel a bit dated
  • Noise from nearby roads or other rooms can occasionally be an issue
  • No bar or restaurant on-site may be a downside for guests wanting everything in one place

The Bottom Line

If you're heading to Rochester for a concert and want a clean, affordable, and convenient place to stay, the Best Western Rochester Marketplace Inn hits all the right notes.
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Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Internet Access
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Bowling
` Heating
` vending machine
` telephone
` alarm clock
` Family Rooms
` Free Wi-Fi
` Radio
` Closet
` Daily Housekeeping
` English
` French
` Spanish
` Turkish
` Non-Smoking Rooms Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Free face masks
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Visual alarms
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Window
` Tile/marble flooring
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Xerox/fax in business center

Best Western Rochester Marketplace Inn Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

2.5

Fair - 2.5 out of 5

Lily Tue, 12 August 2025

Room was generally clean, but...

Liked: Although the room appeared generally clean, both the shower and the toilet bowl showed signs of age, with visible stains that gave an impression of wear rather than freshness. The towels provided were also quite worn and could benefit from replacement to enhance comfort and presentation. Additionally, the bedside lamp was noticeably dusty, suggesting that some areas may not receive thorough attention during regular cleaning. Overall, the space was not dirty, but there is certainly room for improvement in terms of maintenance, detail cleaning, and replacing older amenities to create a fresher, more inviting experience
Disliked: The shower and toilet bowl were old and had visible stains.The towels were worn and in need of replacement.The bedside lamp was dusty, indicating a lack of detailed cleaning.Overall maintenance and freshness of the room could be improved.

4

Very Good - 4.0 out of 5

Crittenden Mon, 11 August 2025

Very good

3.5

Good - 3.5 out of 5

Anonymous Sun, 10 August 2025

Good

3.5

Good - 3.5 out of 5

Christine Sat, 9 August 2025

Good

Liked: Breakfast was great! There was a nice selection of food options. Our family was happy. The breakfast attendant was very friendly, and let us know five minutes before she cleaned it up just in case we wanted to get more food :)

4

Very Good - 4.0 out of 5

Graham Tue, 5 August 2025

Very good

4

Very Good - 4.0 out of 5

Tierra Sat, 2 August 2025

Very good

4

Very Good - 4.0 out of 5

Kate Thu, 31 July 2025

Very good

Liked: Clean and comfy beds. Good shower pressure. Area for smokera
Disliked: Tub didn't drain properly. Prices were higher than usual because of a golf tournament

5

Exceptional - 5.0 out of 5

Imran Thu, 31 July 2025

Exceptional

3

Pleasant - 3.0 out of 5

Stanton Mon, 28 July 2025

Pleasant

3

Pleasant - 3.0 out of 5

Diyah Sun, 27 July 2025

Pleasant

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Best Western Rochester Marketplace Inn 940 Jefferson Road, Rochester, NY