Best Western Rochester Marketplace Inn Guest Reviews
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|11.1 miles from ROCHESTER centre|
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Shari Sun, 21 May 2023
Location to the PGA shuttle...
Liked: Breakfast was very good
Disliked: Bathroom was very small
Anonymous Sat, 20 May 2023
Mary Thu, 18 May 2023
Liked: Location and friendly, helpful staff.The room was clean and comfortable.
Disliked: Our room was next to the outside stairs door; we heard it open and loudly close unto 1am or so.
Crystal Tue, 16 May 2023
Liked: Absolutely nothing
Disliked: Bedding was dirty, smoke holes in blankets & curtains. Towels were dirty. Shower curtain was disgustingly dirty
Alan Mon, 15 May 2023
Disliked: Noisy hvac
John Tue, 9 May 2023
Was great until I checked...
Liked: The breakfast was done very well, staff very good,staff could not do enough to make experience great
Disliked: The general manager not only tried to accuse me of not paying he didn’t care that I was a diamond member he was totally rude and then charged my card after I had left an fee of 400.00 which caused me to cancel my cardI have stayed at this place a number of times and NEVER not paid because of this idiot I will never be staying at any Best Western again , the guy was rude could barely speak English and looked done on me as a Army Veteran , you can say what you want this is what I experienced and I will make sure not only my friends but acquaintes I meet to never spend money to stay at this location
Morris Tue, 9 May 2023
Suite could be sweeter :-(
Liked: The location was great. It is right next to a great place called Palmer's to get food.
Disliked: The sink area was terrible. This was not a suite just because there was a fridge and microwave. There should have been a separate front sitting area from the bedroom.
Jeff Mon, 8 May 2023
Sau Fri, 5 May 2023
I’m glad I chose this...
Liked: very close to shops
Leah Mon, 1 May 2023
Liked: Bed were comfortably pillows need bigger it hurt my neck
Disliked: Breakfast! The only good Breakfast is eggs! Sausage were horrible it needs well done and the bacon should be serve ..