Best Western Rochester Marketplace Inn Guest Reviews
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4.7 miles from Rochester centre |
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Jennifer Thu, 18 April 2024
Great weekend, close to downtown...
Liked: Front desk - Robin, I believe her name was. She was excellent!! You’ve got this girl!!!
Disliked: Not a lot of parking for a fully booked hotel for the weekend. Our TV didn’t work in our room, we called the front desk and the guy couldn’t figure it out so we went a day without a TV, next morning front desk came up to look and it was just a switch by the door that needed to be turned on. The night guy was sweating trying to pull out the tv stand which almost broke.
Mari Mon, 15 April 2024
a very basic motel-style place...
Liked: Location and price. Breakfast choices ample.
Disliked: Uncarpeted floors are sticky. It's reasonably clean but could be much cleaner.
Brooke Tue, 9 April 2024
Liked: Everyone was friendly and helpful, breakfast was good, and the facility was clean. The only issue was a small leak coming through the ceiling of my room, which was quickly checked and I was offered a new room.
David Tue, 9 April 2024
Liked: Two waffle makers in breakfast room.
Disliked: Check-in staff wasn't very welcoming.
Anne Tue, 9 April 2024
Pleasant
Amanda Mon, 25 March 2024
Love this place!
Liked: The rooms were comfy, the breakfast was great, and the lady who works in the morning is always lovely!
Disliked: I stay here every year and this year was noticeably more expensive than the last few for the same nights and room, but it’s understandable.
Rinoaangel Mon, 25 March 2024
Really great!
Liked: Breakfast was delicious! Loved the location, would definitely come back again
Disliked: I wish we had a tub instead of a solo shower- was a little difficult to bathe my toddler
Gregory Sun, 24 March 2024
Exceptional
Kevin Sun, 10 March 2024
No compensation for late check-in...
Liked: The free breakfast was nice and had a good amount of choices
Disliked: When we tried to check in at 3:00 we were told the room wasn’t ready because they had a large group the night before. They told us to go and get something to eat and come back in an hour. After 2 1/2 hours, we were FINALLY able to get to our room.
Anne Thu, 22 February 2024
Great location, nights were loud...
Liked: Location
Disliked: Noise level at night