Best Western River Cities Guest Reviews
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0.6 miles from Russell centre |
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John Sat, 20 April 2024
Very good
Ken Mon, 15 April 2024
Below average experience
Liked: Clean rooms & hotel. Friendly staff
Disliked: Lengthy, problematic check-in process and charged extra deposit for possible damages. Room beds weren't as reserved. Was out of shower soap and couldn't get any for our stay.
Hannah Mon, 8 April 2024
Exceptional
Andrei Sun, 7 April 2024
Superb
Michael Thu, 7 March 2024
Pretty Fine living here.
Liked: Well this place is brand smacking new. And u can tell, everything works perfectly and looks 10 of 10.
Disliked: Only 1 issue for me and could change depending how sensitive you are to noise. But it seemed like the walls were very thin. I could here people in the room next to me as if was sitting on the couch in their room.
Sara Sun, 23 January 2022
Overall great stay: will be back.
Liked: Location is great. Loved the jacuzzi and the staff.
Disliked: Guest in the room above us was super loud all night long and the matresses are a little firm.
Sara Sun, 23 January 2022
Overall great stay: will be...
Liked: Location is great. Loved the jacuzzi and the staff.
Disliked: Guest in the room above us was super loud all night long and the matresses are a little firm.
John Thu, 13 January 2022
Very poor
Liked: The breakfast was good. The Wing restaurant next door was excellent.
Disliked: We were unable to get to sleep until after 2 AM because our room was right next to the lobby where there was a crowd of people being loud and rowdy. When I went out to ask them to be quiet I was surprised to find that there were staff members of the hotel among the group being rowdy. They were apologetic, but the noise did not go down for over an hour after I approached them.
John Thu, 13 January 2022
Very poor
Liked: The breakfast was good. The Wing restaurant next door was excellent.
Disliked: We were unable to get to sleep until after 2 AM because our room was right next to the lobby where there was a crowd of people being loud and rowdy. When I went out to ask them to be quiet I was surprised to find that there were staff members of the hotel among the group being rowdy. They were apologetic, but the noise did not go down for over an hour after I approached them.
Katrina Mon, 3 January 2022
Poor
Liked: The staff was very nice and accommodating. They brought a plunger to our room when we needed it.
Disliked: The toilet barely worked, the bed was very uncomfortable, and we found 5 stinks bugs in our room.