Menu
|
Best Western River Cities eef - (855) 304-8562
Best Western River Cities, 31 Russell Plaza Drive, Russell, KY -(855) 304-8562
(Map)
BOOK ONLINE OR CALL - (855) 304-8562
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (111 Ratings)
0.6 miles from Russell centre
BOOK ONLINE OR CALL - (855) 304-8562
Show Prices
Hotel Description
Located in Ashland 14 mi from Huntington Best Western River Cities features an outdoor pool and fitness center. Every room at this hotel is air conditioned and has a flat-screen TV. Every room comes with a private bathroom equipped with a shower. There is a 24-hour front desk at the property.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Cleaning products available

Best Western River Cities Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

4

Very Good - 4.0 out of 5

John Sat, 20 April 2024

Very good

3

Pleasant - 3.0 out of 5

Ken Mon, 15 April 2024

Below average experience

Liked: Clean rooms & hotel. Friendly staff
Disliked: Lengthy, problematic check-in process and charged extra deposit for possible damages. Room beds weren't as reserved. Was out of shower soap and couldn't get any for our stay.

5

Exceptional - 5.0 out of 5

Hannah Mon, 8 April 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Andrei Sun, 7 April 2024

Superb

4.5

Wonderful - 4.5 out of 5

Michael Thu, 7 March 2024

Pretty Fine living here.

Liked: Well this place is brand smacking new. And u can tell, everything works perfectly and looks 10 of 10.
Disliked: Only 1 issue for me and could change depending how sensitive you are to noise. But it seemed like the walls were very thin. I could here people in the room next to me as if was sitting on the couch in their room.

5

Exceptional - 5.0 out of 5

Sara Sun, 23 January 2022

Overall great stay: will be back.

Liked: Location is great. Loved the jacuzzi and the staff.
Disliked: Guest in the room above us was super loud all night long and the matresses are a little firm.

5

Exceptional - 5.0 out of 5

Sara Sun, 23 January 2022

Overall great stay: will be...

Liked: Location is great. Loved the jacuzzi and the staff.
Disliked: Guest in the room above us was super loud all night long and the matresses are a little firm.

1

Poor - 1.0 out of 5

John Thu, 13 January 2022

Very poor

Liked: The breakfast was good. The Wing restaurant next door was excellent.
Disliked: We were unable to get to sleep until after 2 AM because our room was right next to the lobby where there was a crowd of people being loud and rowdy. When I went out to ask them to be quiet I was surprised to find that there were staff members of the hotel among the group being rowdy. They were apologetic, but the noise did not go down for over an hour after I approached them.

1

Poor - 1.0 out of 5

John Thu, 13 January 2022

Very poor

Liked: The breakfast was good. The Wing restaurant next door was excellent.
Disliked: We were unable to get to sleep until after 2 AM because our room was right next to the lobby where there was a crowd of people being loud and rowdy. When I went out to ask them to be quiet I was surprised to find that there were staff members of the hotel among the group being rowdy. They were apologetic, but the noise did not go down for over an hour after I approached them.

1.5

Poor - 1.5 out of 5

Katrina Mon, 3 January 2022

Poor

Liked: The staff was very nice and accommodating. They brought a plunger to our room when we needed it.
Disliked: The toilet barely worked, the bed was very uncomfortable, and we found 5 stinks bugs in our room.

Write a Review of Best Western River Cities
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Best Western River Cities 31 Russell Plaza Drive, Russell, KY