Best Western Richmond Hotel Guest Reviews
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|2.1 miles from RICHMOND centre|
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Anonymous Mon, 22 May 2023
will not stay there again.
Liked: it was clean and close to everything we needed.
Disliked: it had a musty smell. our room smelled like old smoke. the breakfast food was old and reheated.
Candy Sun, 7 May 2023
Musgrove Sun, 7 May 2023
Liked: It was clean staff was nice
Disliked: That there is no hot tub or someone is lying.
John Wed, 3 May 2023
Daker Wed, 26 April 2023
Larry Tue, 25 April 2023
Vickie Tue, 25 April 2023
Jennifer Sun, 16 April 2023
Extremely poor service. We needed...
Liked: location and breakfast
Disliked: This hotel needs new management. Very poor service. the pool was not warm or clean, the water was murky. After, our first night no one cleaned our room or brought new towels. Asked staff for more towels, they said they didn’t have any the excuse given by front desk of why no one cleaned our room was ridiculous. No one ever offered to to fix our issues. Do Not waste your money!!!
Tiffini Sat, 15 April 2023
Cassandra Wed, 12 April 2023
Not worth the price.
Disliked: We had someone try and enter our room after only being their an hour. The lady at the front desk had made keys for another couple to our room after we had checked in. They were nice enough but someone else might not have been. The room wasn’t the cleanest and we were told after checking in almost 2 hours after check in that our room might still be dirty because they were short staffed. We got back from shopping to many people loitering in the parking lot and when we left the next morning multiple people were sleeping in their cars. For the steep price we should have stayed somewhere else since we didn’t feel comfortable using the shower and the bed wasn’t a good sleep.