This was part of my husband's Christmas gift. It was spoiled by the fact that we could not order any food as there was an electrical problem in the kitchen. He has a chronic back problem and we wanted room service. The staff however were very helpful and friendly.

Liked: Beautiful hotel.
Disliked: No parking; no restaurant service.

Disappointing and expensive

Liked: Great location and useful to have on site parking (additional cost).
Disliked: Problem with room, had to switch on second night - that room was better. Breakfast was very poor. With only 2 exceptions staff were quite sullen and not overly helpful. Very expensive for fairly basic facilities.

wouldn’t stay there again

Liked: limited parking available at a pricelovely courtyard comfortable bed and room
Disliked: breakfast was very disappointing although time up-to 10am we arrived at 9.40 and no waiter service for tea/coffee you had to make your own and there was no hot water staff should monitor morepeople queuing electric toaster was useless I would suggest 2/3 toasters rather than 8 slice toaster breakfast staff not helpfulnot a lot of choice in fruit or pastriesreception staff very polite and helpful

Superb

very poor... breakfast rubbish

Liked: the room was very poor....ripped curtains, mildew on the windows, loose toilet seat and the sheets had marks n
Disliked: everything

Very good

Liked: Great setting, oldie worldie Nice staff
Disliked: Curtains in our room 37, just hung over the net curtain pole, so when the sun rose light was streaming in. Did complain to reception but nothing was done.Coffee at breakfast wasn't great

Very disappointing. Expected better

Liked: The waiting staff for breakfast and at the bar were very friendly and helpful. Our room was a nice size, and was generally clean - as was the hotel.
Disliked: Contacted the hotel before our stay to ask if there was access to fridge or microwave and we were told flat out no. Our room was up 2 flights of windy stairs (no lift) and we had a small baby in a pram with all her stuff as well as our suitcases. The hotel were aware we had a baby upon booking - so I was annoyed to find we were in such an inaccessible part of the hotel. Upon checking in we weren't warned about this, nor offered any help. There only seemed to be one baby changing area - which was in a single toilet cubicle (so was tricky if in use, or we were at other side of hotel). The breakfast was very limited and simple. e.g. although there was some fruit there was only 1 choice, I had to pay for sparkling water, It was "no frills" I think. The kitchen was closed when we arrived, due to a function - which I think is appalling - to not have been warned in advance it was closed, and it was closed for residents. Due to accessibility issues (as mentioned before), it meant there was no "popping" into town for food easily, and getting up and down stairs with baby for breakfast was dangerous and a trial. It was so hot in our room, the radiators seemed to be set/stuck to on and no sign of the fan that was available, but opening the windows was a nightmare due to city centre location - loud club music and screaming party-goers outside until 4.30am.

Very good

Very enjoyable and relaxing.

Liked: Lovely reception staff. Great character Hotel, very plesant, rooms through the property.We will visit again.
Disliked: Not having the smoke alarm go off, but no ones fault only another customer putting the hairdryer to close to the fire alarm. Staff were fantastic and handled the situation very quickly.

Very good

Liked: location and staff very friendly and