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Best Western Priory Hotel eee - 0808 164 1025
Best Western Priory Hotel, Mildenhall Road, Bury Saint Edmunds -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (1289 Ratings)
1.1 miles from Bury Saint Edmunds centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
The Best Western Priory Hotel is an ideal getaway from the frenetic pace of modern life offering value for money without compromising on quality. The award-winning Garden Restaurant has a long-standing reputation for formal yet relaxed dining. The hotel also offers a wide range of room service and bar meals. There are limitations on dining facilities from the last week in November through to the end of December although the hotel will endeavor to meet your requests. Keep in touch with friends and colleagues during your stay by making use of the wireless high-speed broadband in all public areas and rooms. Parking is free and the hotel offers spaces for over 50 cars. The Best Western Priory Hotel is within a 5-minute drive of the A14 and less than 15 minutes from the center of Bury St Edmunds on foot.

Check-in time: 02:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` BBQ facilities
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` Allergy-free room
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Picnic Area
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Toilet seats at wheelchair height available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Best Western Priory Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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4

Very Good - 4 out of 5

Rob Fri, 27 January 2023

Very good

3

Pleasant - 3 out of 5

Roger Mon, 23 January 2023

Pro's: Good food, friendly staff....

Liked: Friendly & helpful staff, the food for the evening meal and breakfast was very good.The general cleanliness of the hotel was good and it was obvious that recent maintenance and refurbishment had been completed, which was good to see.If I was travelling for work and had to stay here for a couple of days, this would be fine.If I was travelling with my wife and we had to stay here again, I would be less keen..
Disliked: The central heating system was inadequate/ not functioning correctly, thankfully the staff had provided additional heaters for the rooms, but this should not be required if you have a central heating system!When booked, the rooms are advertised as superior room, providing larger rooms and larger double beds.This was not the case! And the pictures on booking.com provides the false sense that you would be provided with a larger bed.The friendly staff allowed us to change to a what seams like a larger room and informed me that the superior means that the room has been updated and modernised. Updating or modernising a room is not superior, it's basic maintenance and keeping the room in good working order.If you advertise a larger bed, you should provide a larger bed!I think the next time I'll book the Premier inn.

3.5

Good - 3.5 out of 5

Lorraine Thu, 19 January 2023

Good

3.5

Good - 3.5 out of 5

Robert Thu, 19 January 2023

Good

4

Very Good - 4 out of 5

Simon Wed, 18 January 2023

Very good

5

Exceptional - 5 out of 5

David Sat, 14 January 2023

Exceptional

Liked: THE LOVELY ROOM .
Disliked: CAOTIC BREAKFAST TIME.

2.5

Fair - 2.5 out of 5

Amedee Wed, 11 January 2023

Rather disappointing given the adverts.

Liked: Booking in. The initial rooms allocated where in tan annex closer to the road. The first room we looked smelled of drains and was unacceptable. The hotel found us two rooms in the main building close together. They were nominally superiot rooms so we had to pay 40 more. These rooms were a lot better. Overall it was a disappointing stay.
Disliked: The initial double rooms smelled of drains and were in an annex nearer the road. We then had to walk in the open back to the hotel to get to the restaurant.

3.5

Good - 3.5 out of 5

Emma Sun, 8 January 2023

Good

Liked: Ease to town
Disliked: Guest next door kept us awake by talking on his phone outside our window...presume he was a social services case placed there

3

Pleasant - 3 out of 5

Emma Sun, 8 January 2023

Pleasant

Liked: Ease to town
Disliked: Breakfast was a shambles, no food

5

Exceptional - 5 out of 5

Martyn Sun, 8 January 2023

Exceptional

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Best Western Priory Hotel Mildenhall Road, Bury Saint Edmunds