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Best Western Priory Hotel eee - 0808 164 1025
Best Western Priory Hotel, Mildenhall Road, Bury St Edmunds -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (1178 Ratings)
0.9 miles from Bury St Edmunds centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
The Best Western Priory Hotel is an ideal getaway from the frenetic pace of modern life offering value for money without compromising on quality. The award-winning Garden Restaurant has a long-standing reputation for formal yet relaxed dining. The hotel also offers a wide range of room service and bar meals. There are limitations on dining facilities from the last week in November through to the end of December although the hotel will endeavor to meet your requests. Keep in touch with friends and colleagues during your stay by making use of the wireless high-speed broadband in all public areas and rooms. Parking is free and the hotel offers spaces for over 50 cars. The Best Western Priory Hotel is within a 5-minute drive of the A14 and less than 15 minutes from the center of Bury St Edmunds on foot.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` BBQ facilities
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Picnic Area
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available

Best Western Priory Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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3.5

Good - 3.5 out of 5

John Mon, 15 April 2024

Ii was staying, as my...

Liked: I wasn't over impressed with the breakfast, I,ve certainly had better, with buffet bacon and egg, getting leather y.

2

Disappointing - 2 out of 5

Jeremy Sat, 13 April 2024

Accept not good like other...

Disliked: Staff not friendlyRoom not cleaned

2.5

Fair - 2.5 out of 5

Jacqueline Thu, 11 April 2024

Passable

Liked: Nice situation
Disliked: Very little staff contact. Self service check in and check out. Only staff in restaurant and a couple of things wrong with our order. Couldn't find our room for some time - written instructions unclear - and no staff to ask.

3

Pleasant - 3 out of 5

Gary Mon, 8 April 2024

Pleasant

Liked: Staff and restaurant.
Disliked: Had superior room booked, but room was too small for 2 people and bed was just a normal double.

3.5

Good - 3.5 out of 5

Edward Sun, 7 April 2024

Adequate

Liked: It met expectations
Disliked: It was ok

2

Disappointing - 2 out of 5

Mark Sat, 6 April 2024

Will not stay again

Liked: The staff were first class and very helful.
Disliked: Could not use phone in the room to dial or receive calls, although the room had a card advising calls can be made.Family called and were advised they could not place a call to my room. The messy reception area behind the desk was the first impression of the hotel. Not good.

2

Disappointing - 2 out of 5

Bridie Fri, 5 April 2024

Rubbish

Liked: It was a nice building and you couldn’t really hear the road from the rooms
Disliked: Everything smelled of cigarette smoke in the room, even though it was a non- smoking room, the smell stuck of all my belongings. The floor was creaky outside the room so whenever anyone walked past (very early morning and late at night) it woke you up. The drinks were very expensive and the glass I was given was dirty.

4

Very Good - 4 out of 5

Stephen Fri, 5 April 2024

Very good

1.5

Poor - 1.5 out of 5

Platten Fri, 5 April 2024

It was OK but alot...

Liked: The room being away from the hotel itself and the seating area
Disliked: The room was very dated and could do with a refurbishment there were hardly any plugs and if there was any they were hidden behind things!! Bed was squeaky and not very comfortable. The bathroom didn't have a toilet brush!!!

5

Exceptional - 5 out of 5

Catherine Sat, 30 March 2024

Exceptional

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Best Western Priory Hotel Mildenhall Road, Bury St Edmunds