Very good

Pro's: Good food, friendly staff....

Liked: Friendly & helpful staff, the food for the evening meal and breakfast was very good.The general cleanliness of the hotel was good and it was obvious that recent maintenance and refurbishment had been completed, which was good to see.If I was travelling for work and had to stay here for a couple of days, this would be fine.If I was travelling with my wife and we had to stay here again, I would be less keen..
Disliked: The central heating system was inadequate/ not functioning correctly, thankfully the staff had provided additional heaters for the rooms, but this should not be required if you have a central heating system!When booked, the rooms are advertised as superior room, providing larger rooms and larger double beds.This was not the case! And the pictures on booking.com provides the false sense that you would be provided with a larger bed.The friendly staff allowed us to change to a what seams like a larger room and informed me that the superior means that the room has been updated and modernised. Updating or modernising a room is not superior, it's basic maintenance and keeping the room in good working order.If you advertise a larger bed, you should provide a larger bed!I think the next time I'll book the Premier inn.

Good

Good

Very good

Exceptional

Liked: THE LOVELY ROOM .
Disliked: CAOTIC BREAKFAST TIME.

Rather disappointing given the adverts.

Liked: Booking in. The initial rooms allocated where in tan annex closer to the road. The first room we looked smelled of drains and was unacceptable. The hotel found us two rooms in the main building close together. They were nominally superiot rooms so we had to pay £40 more. These rooms were a lot better. Overall it was a disappointing stay.
Disliked: The initial double rooms smelled of drains and were in an annex nearer the road. We then had to walk in the open back to the hotel to get to the restaurant.

Good

Liked: Ease to town
Disliked: Guest next door kept us awake by talking on his phone outside our window...presume he was a social services case placed there

Pleasant

Liked: Ease to town
Disliked: Breakfast was a shambles, no food