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Best Western Priory Hotel

eee - 0800 031 8416
Best Western Priory Hotel, Mildenhall Road, Bury St Edmunds -0800 031 8416
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3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (1024 Ratings)
1.4 miles Apex Bury St Edmunds
v5 mins driving
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
The Best Western Priory Hotel is an ideal getaway from the frenetic pace of modern life offering value for money without compromising on quality. The award-winning Garden Restaurant has a long-standing reputation for formal yet relaxed dining. The hotel also offers a wide range of room service and bar meals. There are limitations on dining facilities from the last week in November through to the end of December although the hotel will endeavor to meet your requests. Keep in touch with friends and colleagues during your stay by making use of the wireless high-speed broadband in all public areas and rooms. Parking is free and the hotel offers spaces for over 50 cars. The Best Western Priory Hotel is within a 5-minute drive of the A14 and less than 15 minutes from the center of Bury St Edmunds on foot.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` BBQ facilities
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Picnic Area
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
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Best Western Priory Hotel Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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3.5

Good - 3.5 out of 5

Anonymous Thu, 10 July 2025

Good value for money, friendly...

Liked: Friendly staff at reception, easy checkin and check out, good price and clean bedroom
Disliked: Bathroom not so clean, small insects in toilet, sink and bath, and a bit grubby in corners

4

Very Good - 4.0 out of 5

Joanne Wed, 9 July 2025

Enjoyable

Liked: Clean and nice staff
Disliked: Room very hot no air conditioning just a fan

0.5

Poor - 0.5 out of 5

John Wed, 9 July 2025

Bad

Liked: Location
Disliked: Dirty carpet in bedroom,no towel rails in bathroom just a hook behind door.bedside light not working.mouldy and dated bathroom.uncomfortable bed.

4

Very Good - 4.0 out of 5

Katharine Wed, 9 July 2025

Beautiful peaceful garden.

Liked: Garden
Disliked: Few staff to give help with finding room & checking out.

2

Disappointing - 2.0 out of 5

Greg Mon, 7 July 2025

Dissapointing

Liked: Room was tired and dark, due to small windows I am still trying to obtain a VAT invoice for the stay, over 1 week later !
Disliked: Cost was high for poor room and with a breakfast which was totally self service buffet

1.5

Poor - 1.5 out of 5

Sharon Mon, 7 July 2025

Dated and worn in need...

Liked: Spacious car park. Communal areas were dated but nice space . Outdoor space was good to sit on the veranda .
Disliked: The rooms we were put in were dated and worn toilet did not flush and because it was in need of updating felt dirty.

4

Very Good - 4.0 out of 5

Amanda Sun, 6 July 2025

Very good

5

Exceptional - 5.0 out of 5

Megan Sat, 5 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Emily Thu, 3 July 2025

Very good

3.5

Good - 3.5 out of 5

Ehud Tue, 1 July 2025

Good

Liked: Nice public rooms, good breakfast
Disliked: First room had windows which would not open, because broken. Complained, mover to a room with one functioning window and one broken non functioning window

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Best Western Priory Hotel Mildenhall Road, Bury St Edmunds
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