Best Western Premier Toronto Airport Carlingview Hotel Guest Reviews
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Write a review
Anonymous Sun, 22 June 2025
One of the worst hotels...
Liked: The only thing that I liked was the location.
Disliked: The customer experience was terrible. The unpleasant smell in the hotel combined with poor customer service, made the stay unbearable.
Clarissa Sun, 22 June 2025
Exceptional
Liked: We liked everything. The free pick up ride from airport, free shuttle services to airport, the room is clean, staff are very friendly, jolly, and helpful.
Disliked: None
Joana Sun, 22 June 2025
Superb
Walter Thu, 19 June 2025
Very good
Ivan Thu, 19 June 2025
Superb
Gillian Wed, 18 June 2025
If I need to stay...
Liked: Staff very helpful. Abdul.Shuttle on time and convenient.Bed very comfortable.Good value.
Disliked: Obviously a heavily used hotel for Pearson airport. Very clean but corridors tired.Bedrooms have been updated and very nice however.
Candace Wed, 18 June 2025
Good
Liked: I traveled on my own. It was a safe location. Room was very clean. Staff were present and on site. The shuttle to and from the airport was readily available and easy to access. It was close to the airport.
Disliked: The hours of the breakfast could have opened earlier as there was no nearby alternatives for breakfast. Pool hours were great but no towels at the poolside. Towels were requested but nobody came with towels. Decor could use some updating
Taranpreet Tue, 17 June 2025
Very good
Liked: Very friendly staff and really good value for money
Disliked: Bathrooms were outdated a bit
Mary Mon, 16 June 2025
Mediocre
Liked: Location
Disliked: Pay parking and lights didn’t work in room.
Anonymous Mon, 16 June 2025
Excellent choice for a hotel...
Liked: After a cancelled flight in the middle of the night this hotel had space available, a shuttle to pick us up within 20 min, and a clean, comfortable room. We wish we had time to check out the pool.