Best Western Premier Toronto Airport Carlingview Hotel

Good

Nice Hotel but Needs Updating

Liked: The room was large and the breakfast was good. I wish it was a buffet and not served.
Disliked: The room needs updating as well as the property. The service for breakfast was very slow. All hotels offer a shuttle. BW Premier does but you have to call them and it takes some time. With an airport like Pearson through their bookings they should automatically be going to the airport. Also I wish they had water stations on the floors.

Hotel is ok but you...

Liked: Rooms were pretty clean, no smell. Easy check in/check out, good rollaway couch able to fit another 2 person
Disliked: Parking for an extra fee ($16 cad), underground parking only (my ford transit 250 med roof didn’t fit), breakfast for an extra fee, which is disappointing if you pay $200+ during a weekdayPlanes were flying in a few meters from the hotel every 2-3 mins. Sound proof was pretty good but still you could hear some moderate noise. Hot tub didn’t work

I should have booked the...

Liked: Pool was ok
Disliked: Hot tub brokenFlight deck restaurant was out of pizza and ice cream.

Superb

Very good

great hotel

Liked: The room was large and modern, and very close to the airport. The extra facilities were excellent; a decent sized gym for a hotel, a good sized swimming pool for a hotel, a sauna (dry spa) and a steam room (wet spa). Breakfast was reasonably good.There was a free shuttle bus to/from the airport at all times, and from the airport there was a direct express train (the UP Express) to the very centre by the CN tower; the layover return ticket valid for 7 hours was only $12 CAD, so this was a very cheap option, although it was rather time-consuming (the train journey to the centre was 40 minutes, and then add 15 mins wait to get the shuttle bus, though that was only 5 minutes from the hotel).
Disliked: Breakfast was a restaurant-style service rather than buffet-style, so some days it was very slow. Coffee at breakfast was just pretty poor filter coffee.

Good

Liked: Breakfast. The staff.
Disliked: The shower.

Not worth the price at...

Liked: Only good thing to say about this place is that Tatiana is a wonderful staff member. She was very polite and helpful. Made our stay better.
Disliked: Certain staff members where not helpful at all, it wasn’t until we got very frustrated about so called fees is when they decided to change their story and be accommodating. Hot tub was out of service, room wasn’t the cleanest, seen black hair all over the bathroom, no arm chair at all, there was a table chair in place of a arm chair should be. I had to call the front desk to see if we could get one. They did get us one but it was all stained.