Superb

Liked: Everyone was super friendly and the entire place was nice and clean! Definitely will be coming back!

Disappointing - the reason we...

Liked: The location
Disliked: Parking is limited and spaces are VERY tight. We had to wait an hr past check in on our room to be ready. Once we got in the room it wasn't the room I booked. Breakfast was not provided like was advertised. The fridge in the room took 24 hrs to cool anything. Very few luggage carts available and the one we found had 2 flat tires. There were only 2 elevators so the wait was long everytime you needed it.

Excellent stay! Will be back

Liked: Great location with amazing beach and pool area. Rooms were clean and staff was very friendly!
Disliked: The elevators are extremely slow

Very good

Passable

Disappointed with hotel and staff

Liked: Location nothing else.
Disliked: The hotel lobby was dirty the bathroom was not kept neat. Expected cleaner during a pandemic . Breakfast was pitiful. Elevator was dirty. Staff was not intelligent and uncaring. I Regret staying here and wasting my money. Will not stay again at a best western.

Very good

great hotel and staff, will...

Liked: We enjoyed the entire hotel! the staff was super friendly , eager to please! I will start with our easy check in, although our room was not ready at the time, Erica was great ! she made us feel welcome. We didn't worry about the delay, since it allowed us to explore the hotel. Rooms were clean, comfy beds! Once we checked in, we made it to the pool area,where Stormi, was a pleasure an made delicious pina colada. Stormi gave us some places to eat, like LIVE BAIT, it was an awesome place! The hotel was very clean, an I like the attention to the extra care in social distancing. We were there the week, things were easing up, the hotel made us feel safe. I plan to return in the near future.
Disliked: The hotel was great. If I had to find a small flaw, the elevators were pretty slow. We were patient an ok with the wait.

Superb