Best Western Premier Richmond City Gateway Guest Reviews
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Morgan, Berlin , visiting The National Richmond
All in all we were very pleased. Considering how inexpensive the rate was, we were a bit nervous about the quality of the hotel, but we were both very impressed upon arrival. I would definitely return.
Liked: Very nice staff; the room was very nice; very cheap rate and they included a $20 voucher for breakfast in the morning which was a very great deal and the breakfast was outstanding.
Disliked: It was a little further from the venue then we thought and therefore a more expensive cab ride, but considering it was still only $25 each way which isn't terribly expensive.
Ashley, Virginia Beach, visiting The National Richmond
The TV in the room didn't work along with a lamp in the room; there were problems in the business room therefore I missed the event I was traveling for and to top it off the $20 breakfast voucher we received at check in we could not use due to the restaurant closing at 10:30, when the voucher was vaild until 11am and the hostess was rude when informing us. Overall my stay at this Holiday Inn was horrible.
Ayana Mon, 23 June 2025
Very good
Liked: The room was very nice: clean, comfortable bed, and nice bathroom.
Krystal Sat, 21 June 2025
Superb
Edward Thu, 19 June 2025
Superb
Shabria Sat, 7 June 2025
Exceptional
Kyatanya Fri, 30 May 2025
Very good
Liked: Hot breakfast was great
Chudney Wed, 28 May 2025
I hated it
Liked: The toilet was running the whole night and loud
Disliked: Not clean
Ettore Mon, 26 May 2025
Exceptional
Todd Mon, 19 May 2025
Exceptional
Liwanag Mon, 12 May 2025
Superb
Ester Sun, 11 May 2025
Pleasant
Liked: The hotel is nice and comfortable.
Disliked: The bathroom and the floors were dirty.